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Mercedes-Benz of Union
Union, NJ
831 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 831 reviews
December 07, 2017
Stanley Baum is one of the best ! Great Experience with Stanley. I highly recommend working with him. He was responsive and very attentive and was able to get me exactly what i needed. Great Experience with Stanley. I highly recommend working with him. He was responsive and very attentive and was able to get me exactly what i needed. He made buying a car today very enjoyable , No stress and no hard selling. Thank you and i will be recommending you to all my family and friends. I picked up my car and it was ready to go and worked with Mike Delise who took the time out to show me all the wonderful features my GLC 300 has to offer. Again great customer support all around. Thank you Mike! More
by Phyllis Walters
Employees Worked With
Mike Delise, Stanley Baum
December 05, 2017
He’s Awesome Great customer service. If you want topnotch sales, then see Stanley. He will fulfill your needs with ease. I’m recommending him to my friends and fam Great customer service. If you want topnotch sales, then see Stanley. He will fulfill your needs with ease. I’m recommending him to my friends and family. More
by James Lawrence
Employees Worked With
Stanley Baum
November 28, 2017
Stan is the Man! Stan Baum is hands-down the best car salesperson we have worked with. He is knowledgeable, attentive, and above all very straight forward. Other de Stan Baum is hands-down the best car salesperson we have worked with. He is knowledgeable, attentive, and above all very straight forward. Other dealers confused my wife and me and consistently tried to get us in a car that we were not interested in. Within a few short phone calls (saved us time), Stan got us the car of our dreams and saved us significant amount of money on our monthly payment. Call Stan, you will not be disappointed! More
by Lyle M
Employees Worked With
Stanley Baum
November 27, 2017
Reach out to Stan -Great experience and customer service I just leased a GLE and had an excellent experience with Stan at the dealership! Very helpful and professional throughout the entire process. Covered I just leased a GLE and had an excellent experience with Stan at the dealership! Very helpful and professional throughout the entire process. Covered all aspects in great detail and made it all look so easy!! More
by Kris
Employees Worked With
Stanley Baum
November 25, 2017
Talk to Stan, please! I was very pleased with my experience dealing with Stan Baum. Since I live out of state from the dealership, terms of the purchase was made sight-unse I was very pleased with my experience dealing with Stan Baum. Since I live out of state from the dealership, terms of the purchase was made sight-unseen on both the dealership's car and my trade. Stan was extremely professional and patient as he addressed many of my questions about the transaction. Upon visiting the showroom, Stan took the time to show us around the facility including the service department. I appreciate the time he took to welcome us at the center and to complete the transaction with NO surprises. A consummate professional, Stan is! Thank you, Mr. Baum. More
by DaveCamry2013
Employees Worked With
David Porcelli, Stanley Baum
November 16, 2017
Smooth and easy lease I reached out to Stan Baum who was the saleperson I worked with 2 yrs ago when I leased my wife's MB about a C class lease for my aunt. Stan stayed i I reached out to Stan Baum who was the saleperson I worked with 2 yrs ago when I leased my wife's MB about a C class lease for my aunt. Stan stayed in touch while my aunt made her decision and has great follow up. He made the process very easy and even delivered the new vehicle and went over all the new features. I would recommend anyone needing a MB to contact Stan. More
by corstone5
Employees Worked With
Stanley Baum
November 15, 2017
Ask for Stan! Great service! I just leased a GLC and had an excellent experience with Stan at the dealership! Very professional and helpful during the entire process. Highly recom I just leased a GLC and had an excellent experience with Stan at the dealership! Very professional and helpful during the entire process. Highly recommended!! More
by Brightstar
Employees Worked With
Stanley Baum
November 06, 2017
Buying a car could not have been any easier. My experience working with Stan could not have made purchasing a car any easier than it was. I felt as if I was treated with respect from the moment I My experience working with Stan could not have made purchasing a car any easier than it was. I felt as if I was treated with respect from the moment I worked in the door and stand was as upfront with me and honest as could be. I have purchased many cars over the years but this by far was my most pleasant experience. More
by David B
Employees Worked With
I don't recall but they were all very pleasant and patient., Stanley Baum
October 30, 2017
Rude staff Today I went to this dealership to ask a question about my car warranty. When I was talking with my sales advisor, one of sales manager (James Castell Today I went to this dealership to ask a question about my car warranty. When I was talking with my sales advisor, one of sales manager (James Castello) passed next to me and start to shake his head and behave too rude with me. I was surprised. I still do not know what was his problem with me. Maybe he is mad at me because I explain in my previous review some of problems which I received in this dealership. Anyway he didn’t have any right to behave like that with anybody. More
by Mo2015
Employees Worked With
October 29, 2017
Simply The Best! My wife and I could not be happier with our experience with you. We HAD been long time client of competing Mercedes dealer. After speaking with Lenny My wife and I could not be happier with our experience with you. We HAD been long time client of competing Mercedes dealer. After speaking with Lenny he earned our trust and long term commitment. Truly top notch. Never pushy, Always honest and forthcoming. The process was simply and enjoyable. Simply put he is the BEST! Also, prior to speaking to Lenny, we reached out via the internet and were contacted by Arealle Rouach. She was courteous and professional. The first line of contact in a transaction is vital. If she did not handle our call the way she did we may have never come to the dealer to look at the car. GREAT TEAM EFFORT! More
by chrisd11
