Mercedes-Benz of Union

Excelente Service If i can Buy 10 cars from This dealer i would do it. As soon you walk in they make you feel very confortable. I will definitely recoment all my Family If i can Buy 10 cars from This dealer i would do it. As soon you walk in they make you feel very confortable. I will definitely recoment all my Family And friends Rich Kazdan Who help me pick my car and Christopher Bradfield who teach me all the features on my new car very patient and professional. The service is excellent!!! More

Excellent Service, Zero Hassle Had a wonderful experience on upgrading my vehicle. Didn't get pressured, hassled and a fully judgement free zone. Changed my mind numerous times bu Had a wonderful experience on upgrading my vehicle. Didn't get pressured, hassled and a fully judgement free zone. Changed my mind numerous times but was dealt with respect and given knowledge when I had questions. Excellent experience and the only place I would return to. More

First experience with a new Mercedes purchase My experience with Chris was terrific. He worked very hard to "thread the needle" on the purchase of a great GLS 450 in terms of price, options, luxu My experience with Chris was terrific. He worked very hard to "thread the needle" on the purchase of a great GLS 450 in terms of price, options, luxury package, timing, follow up service arrangements, and probably of most importance, Chris arranged two lengthy sessions with his Dealer's new care information concierge. As a professional in sales myself, Chris did a great job! More

I am extremely pleased with CLA 250 and my purchase experien ce with Mercedes was excellent, from start to finish. Stan was my first contact, and I could not ask for better treatment, assistance, and guidance th ce with Mercedes was excellent, from start to finish. Stan was my first contact, and I could not ask for better treatment, assistance, and guidance through this entire experience. Thank you Stanley! More

Professional, Courteous and Prompt service I was looking for a CPO SUV and decided to go to Ray Catena-Union. I was introduced to Stan and he took care of the rest. Stan is very patient, po I was looking for a CPO SUV and decided to go to Ray Catena-Union. I was introduced to Stan and he took care of the rest. Stan is very patient, polite and tells you like it is. The full experience from start to finish was No pressure, No hassle! The delivery consultant and the finance dept were extremely professional, polite and processed my application quickly. I also went to Ray Catena-Edison and left within 30 mins; not being impressed of their service & inventory. More

"Professional, Excellent Customer Service" This is our second time working with Chris, what a pleasure to walk into a dealership and know you will be working with someone who is professional, k This is our second time working with Chris, what a pleasure to walk into a dealership and know you will be working with someone who is professional, knowledgeable and most importantly willing to go above and beyond to get you that perfect deal. Chris Popin is your guy to see at Ray Catena, Union. More

Always a Pleasure This is the second Mercedes I got from Chris at Ray Catena. As always, the experience was very pleasant. He's well informed about the vehicles and hel This is the second Mercedes I got from Chris at Ray Catena. As always, the experience was very pleasant. He's well informed about the vehicles and helped me get the perfect car! Once again thanks Chris! More

Smooth Selling Excellent is my rating due to an experienced and humble team at the Union dealership. My salesperson Victor aka "Pitbull" meet my comfortability due Excellent is my rating due to an experienced and humble team at the Union dealership. My salesperson Victor aka "Pitbull" meet my comfortability due to his honesty as I felt I was buying the car vs it being sold to me. I knew I wanted to buy the car once we sat and spoke of all the do's and don'ts that meet my comfort zone. I felt like a union family member who was buying the car which is more valuable to me then a starving salesperson with an aggressive and judging sales pitch. I appreciated the quality sales experience from start to finish. I came in with no intentions of leaving with a purchased vehicle, to being picked up the next day from my home in Brooklyn, NY to finalize the sales with a knowledgable product concierge and lastly driving home with my new vehicle. It really was just that easy. More

Exceptional Purchase Experience & Exceptional Sales Person After several weeks of scanning various auto Web sites, from MBUSA & Autotrader to area dealers, I came across listings on MBUSA for two 2015 Mercedes After several weeks of scanning various auto Web sites, from MBUSA & Autotrader to area dealers, I came across listings on MBUSA for two 2015 Mercedes SUVs, an ML350 and an ML400 at Ray Catena Mercedes In Union, NJ. After several informative phone discussions plus numerous emails with Stan Baum, sales rep, my wife and I decided to travel the 75 miles to Union, NJ to inspect the two MLs. We were NOT disappointed with the condition and options of the two SUVs, the dealership, it's incredible showroom, the pricing, the August MB purchase incentives and the "How can make your visit here enjoyable" attitude.. Most of all, we were delighted with the professional yet personable manner of Stan Baum. He could not have been more pleasant, more informative, more thorough with follow-up or more helpful. After a test drive of both MLs and a trade in appraisal on our 2010 ML350, we bought the ML400 and picked it up today, Tuesday. As promised by Stan, the grey ML400 was in showroom condition when we arrived. To assist us, Stan had his sales assistant, Michael, explain all aspects of the vehicle, from blind spot warning to programming the GPS. Trip back to CT was a blast. Only regret my wife and I had about today's purchase is that we only bought one Mercedes. Will keep watching Catena MB's Web site and speaking to Stan for a slightly used E-Class cabriolet. Have also recommended Catena Mercedes to our son and will do so to anyone seeking a new or used Mercedes. Well worth the trip. More