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Mercedes-Benz of Union
Union, NJ
839 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 839 reviews
May 15, 2016
Strongly Recommend I went to Mercedes Benz of Union 5/2016 just to inquire about different models, prices, information about leasing, etc. I was paired with a rep. (Vic I went to Mercedes Benz of Union 5/2016 just to inquire about different models, prices, information about leasing, etc. I was paired with a rep. (Victor) I told him I was just there to inquire and we sat down and began the process. Victor was extremely welcoming and listened to all of my concerns. He really worked with me and tried his best to meet my needs. As time went, we started speaking more into what I would like and basically he customized my package and told me realistically what I would be looking at based on my information. To say the least, the following day I signed a leasing contract and drove off with my very 1st car!!!! Victor made the whole process great for me. He made sure I understood whatever it was that I was signing and his patience level is through the roof. I was highly satisfied and pleased with the service I received. Victor was awesome! Pros: -Very Friendly environment -EVERYONE was very nice and laid back both days I went in -They really try to make their customers happy Con: There's a plate of mints in the front that I kept eating...(stay away!) More
by KrasivayaR
Employees Worked With
May 05, 2016
sales personal I had an excellent experience and the sales person gave me all the options and show me the cars i was looking for, i'm impress I had an excellent experience and the sales person gave me all the options and show me the cars i was looking for, i'm impress More
by Manuel Sanchez
Employees Worked With
Stanley Baum
May 04, 2016
Fantastic Experience From Beginning To End We walked into the dealership at 3:30 pm on a Saturday and walked out at 5:45 pm with a new Mercedes GLA 250. Stanley worked with us to find a car tha We walked into the dealership at 3:30 pm on a Saturday and walked out at 5:45 pm with a new Mercedes GLA 250. Stanley worked with us to find a car that met our needs but also satisfied needs we didn't even know we had! He provided exceptional customer service and answered all our questions completely. We highly recommend both Stanley and this dealership. Pam and Charlie More
by Pam and Charlie
Employees Worked With
Stanley Baum
May 03, 2016
Excellent Service We traveled 160 miles to this dealership and were treated like royalty. The staff was extremely knowledgeable about the sales process and the vehicle We traveled 160 miles to this dealership and were treated like royalty. The staff was extremely knowledgeable about the sales process and the vehicle we were interested in. We were in & out with our new car in a very short period of time. More
by Cris
Employees Worked With
Nicholas Bradfield, Stanley Baum
May 03, 2016
Right Answer Right Here Well I am not an experienced rater/reviewer but I feel it a must to leave a strong recommendation to this Mercedes dealer and to my friend Stan. Actu Well I am not an experienced rater/reviewer but I feel it a must to leave a strong recommendation to this Mercedes dealer and to my friend Stan. Actually this is my very first time to buy a new vehicle so I consider it as a big move in my life, especially when the brand name is so world-renowned. Everything just goes smoothly. From the day I stepped into the hall and sat by Stan's desk with an unclear mind in my head, to today I have my new Mercedes picked up and parked by my home, only 11 days. Yes you will have the right answer, right here. More
by Yin
Employees Worked With
William Reyes, Stanley Baum
April 30, 2016
Excellent service from beginning to end Stanley was very considerate and worked very hard to get us exactly what we wanted within our budget. I've had many experiences with dealerships befor Stanley was very considerate and worked very hard to get us exactly what we wanted within our budget. I've had many experiences with dealerships before, most not having been the best, but this was the best experience by far. Not only does the dealership provide excellent customer service, there is no pressure from the sales team and the managers work with your unique situation. Even the other salesmen were very polite and offered their help or advice. Stanley worked with us and made sure we were all set in delivering our car. Great experience from beginning to end! Thank you Stanley! More
by MBenz
Employees Worked With
Stanley Baum
April 29, 2016
Great Experience Not only did this dealership provide the best deal after shopping around in northern NJ but the entire purchase experience was excellent. All of my c Not only did this dealership provide the best deal after shopping around in northern NJ but the entire purchase experience was excellent. All of my communication was with Victor Kaczynski. He was a pleasure to work with, very dedicated and sincere. He actually made buying a new car enjoyable. More
by inscents41
Employees Worked With
April 21, 2016
Great experience Such great customer service. Would definitely recommend this dealership to anyone. Christopher was very friendly and eager to take care of me. He made Such great customer service. Would definitely recommend this dealership to anyone. Christopher was very friendly and eager to take care of me. He made me feel very welcomed and appreciated. Thank you Christopher. More
by Awad&amir1127
Employees Worked With
Christopher Bradfield
April 20, 2016
"Treated me like Family" Victor Kaczynski is an honest, considerate and hard working salesperson. He made purchasing my first Mercedes-Benz a joy. Victor treated me like famil Victor Kaczynski is an honest, considerate and hard working salesperson. He made purchasing my first Mercedes-Benz a joy. Victor treated me like family and assisted me in the best decision for myself and my family. He is professional, yet friendly and will not pressure you, just to make a deal. I highly recommended this dealership and Victor Kaczynski as your number one salesperson. More
by newmercedesowner,78
Employees Worked With
April 16, 2016
Stan the Man! Stan Baum was a terrific associate who helped me find a great deal that I could not refuse. Never felt pressured and overall a very pleasant experienc Stan Baum was a terrific associate who helped me find a great deal that I could not refuse. Never felt pressured and overall a very pleasant experience. Will Reyes was also helpful with walking me through the plethora of functions within the 2016 C300. Thanks guys! More
by pquach
Employees Worked With
Stanley Baum
