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Mercedes-Benz of West Covina
West Covina, CA
1,469 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,469 reviews
September 02, 2023
Will and the team were awesome! I reached out to him several times before coming into the dealership. He ended up helping me get an amazing deal (twice 😉) and beautiful GLB! It’s p I reached out to him several times before coming into the dealership. He ended up helping me get an amazing deal (twice 😉) and beautiful GLB! It’s perfect for myself and my boys. This is my 3rd Mercedes and every experience has been wonderful! More
by yluna2288
Employees Worked With
Jevin and Ray , William Khzam
September 01, 2023
I had amazing experience with Richard from the beginning to end he explained everything to me with price comparison and he was also very great with after service I highly recommended. I have been to many Me to end he explained everything to me with price comparison and he was also very great with after service I highly recommended. I have been to many Mercedes in CA but I had best experience in west Covina Mercedes in California. Thank you for your service. More
by GHOST4HUNTER4
Verified CustomerEmployees Worked With
Richard Airada and Raoul Caragao
September 01, 2023
Great facilities and friendly staff. My service adviser, George Kakish, does a fantastic job. I would recommend the dealership to anyone. My service adviser, George Kakish, does a fantastic job. I would recommend the dealership to anyone. More
by abramsbd
Employees Worked With
George Kakish
September 01, 2023
Roberto is so accommodating and friendly. He looks eye to eye with us and tries to give us the best deal. He’s a funny guy too! He looks eye to eye with us and tries to give us the best deal. He’s a funny guy too! More
by EUGENIACOLLEEN25
Employees Worked With
September 01, 2023
Took too long and poor communication,with the person who handled my vehicle 16 days to be exact only to change a wire. That is ridiculous!! handled my vehicle 16 days to be exact only to change a wire. That is ridiculous!! More
by BERONICACHAVEZ1118
September 01, 2023
The customer service received from mr Kalisz was outstanding , he took Care of every details from time drop off to pick up to showing me the source of problem etc outstanding , he took Care of every details from time drop off to pick up to showing me the source of problem etc More
by DR2
Employees Worked With
George kakish
September 01, 2023
Great customer service, especially by George Kakish. As always he is very attentive to customer’s concerns and make sure things done smoothly and in a timely manner. But the price is still too much!! As always he is very attentive to customer’s concerns and make sure things done smoothly and in a timely manner. But the price is still too much!! More
by KHESSABI
Employees Worked With
George Kakish
