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Mercedes-Benz of West Covina
West Covina, CA
1,467 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,467 reviews
August 23, 2023
👎said my car was ready to pick up yesterday. I don't mind I have to wait for almost like an 2hour for pick up. I don't happy my car was so dirty without washing 👎👎👎 I don't mind I have to wait for almost like an 2hour for pick up. I don't happy my car was so dirty without washing 👎👎👎 More
by ALANHU8888
Verified CustomerEmployees Worked With
Other Employees :
Todd Kazariane, Denise Kerum, Shawn Li, Emmanuel Aguilar, Sally Lao, William Khzam
August 23, 2023
I like the entire process it went fast and at the end i liked the final results. Will was very professional and knowledgeable about and made are car buying experience a great one. Muchas gracias por todo liked the final results. Will was very professional and knowledgeable about and made are car buying experience a great one. Muchas gracias por todo Will. More
by maryna5254
Employees Worked With
William Khzam
August 23, 2023
The customer service they gave us was amazing, in the way we had a very comfortable experience. We had to wait but they gave us a car while we waited. And Richard was in charge of us, giving us the best cust we had a very comfortable experience. We had to wait but they gave us a car while we waited. And Richard was in charge of us, giving us the best customer service More
by RAQUEL ROMERO
Employees Worked With
Richard
August 23, 2023
The west covina penske staff have all been great! they do excellent work on repairs and are ersponsive and responsible.highly recommend them for all your service and repair needs! they do excellent work on repairs and are ersponsive and responsible.highly recommend them for all your service and repair needs! More
by ABSFREE88
Employees Worked With
George kakish
August 22, 2023
Clean and tidy, the service staff is very enthusiastic Clean and tidy, the service staff is very enthusiastic Clean and tidy, the service staff is very enthusiastic More
by LIU1256882
August 22, 2023
Very good after sale service, timely and effective, showing a strong customer-centered organizational culture based on professionalism and ethics. showing a strong customer-centered organizational culture based on professionalism and ethics. More
by BOYWE55
Employees Worked With
Frank (Sales), Mr Liu, and Riad (Service), Todd Kazariane
August 21, 2023
Erick is very helpful and straightforward sale person, he reached out within minutes after my husband text the company with some questions on the vehicle he looking for reached out within minutes after my husband text the company with some questions on the vehicle he looking for More
by MANDY18VN
Employees Worked With
Erick
