Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of West Covina
West Covina, CA
1,467 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,467 reviews
August 18, 2023
The customer service was excellent. The advisor reviewed my history and got back with me very quickly. The car came out of service department like a brand new vehicle. The advisor reviewed my history and got back with me very quickly. The car came out of service department like a brand new vehicle. More
by CINDY8888
Verified CustomerEmployees Worked With
Riad Sarieddine
August 18, 2023
Excellent service. Provided accurate information. Took care the customer and did not have to spend the whole day at the dealership. Provided accurate information. Took care the customer and did not have to spend the whole day at the dealership. More
by CINDY8888
Employees Worked With
August 18, 2023
The facility was very nice and clean. My service advisor Peter,was very professional and personable at the same time .. My service advisor Peter,was very professional and personable at the same time .. More
by 2CODY21
Employees Worked With
Other Employees :
Peter, Todd Kazariane, Denise Kerum, Shawn Li, Emmanuel Aguilar, Sally Lao, William Khzam
August 18, 2023
Very happy with the service visit. Our vehicle was delivered as stated. Thankfully I was able to use the coupon I received in the mail Our vehicle was delivered as stated. Thankfully I was able to use the coupon I received in the mail More
by HVRENT
Employees Worked With
Jorge Colinkuri
August 18, 2023
Service in car wash as great. Only issue is getting loaner car and getting car back after service. Takes way to long Only issue is getting loaner car and getting car back after service. Takes way to long More
by MARKD.HOUSE
August 17, 2023
Rami (our sales associate) was excellent. He made the whole process very transparent and efficient. This is our 8th S Class and this was the best experience we have had so far. Great job! He made the whole process very transparent and efficient. This is our 8th S Class and this was the best experience we have had so far. Great job! Thank you. More
by Handa Family
August 17, 2023
I was surprise the service department has changed big time compared to the previous year. 110 percent excellent very happy with the service department and rental service good job 👏 👍 time compared to the previous year. 110 percent excellent very happy with the service department and rental service good job 👏 👍 More
by EPOCQUINTOS
Employees Worked With
Jorge c
