Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of West Covina
West Covina, CA
1,747 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,748 reviews
Verified Customer
October 06, 2023
Riad is a good service technician he was helpful and very honest. Good quality service and fast thank you for the help. honest. Good quality service and fast thank you for the help. More
by RUPINPATEL7
Employees Worked With
Other Employees :
RAID, Todd Kazariane, Denise Kerum, Emmanuel Aguilar, Marc Jimenez, Arsen Gevorgyan, Alan Aguilar
October 06, 2023
All the issues from the recall and additional check ups and repairs were completed within two days. Specially thanks to Matthew Wang's assistance with mandarin. He also pinpointed the potential oil seeping and repairs were completed within two days. Specially thanks to Matthew Wang's assistance with mandarin. He also pinpointed the potential oil seeping problem and had the mechanics replaced the noisy fan blower. He also updated me the repair status daily. Most importantly, the car was well cleaned and parked in front when I arrived for picking up. What a great service ! Thanks. More
by 4JERRYTANG
Employees Worked With
Matthew Wang
October 06, 2023
Richard Airada was great fast and efficient the customer service was spectacular everyone so attentive loved will definitely be back for all my services service was spectacular everyone so attentive loved will definitely be back for all my services More
by CORTEZMAYRA_13
Employees Worked With
Richard airada
October 06, 2023
John Chow provides prompt and efficient service. He goes the extra mile to ensure your vehicle is returned in excellent condition. Highly recommended for his timely assistance and expertise! He goes the extra mile to ensure your vehicle is returned in excellent condition. Highly recommended for his timely assistance and expertise! More
by ML
Employees Worked With
John Chow
October 06, 2023
Nice Services . . Great Feedback..Prompt Responses.. Good Facilities. Provide video for services which makes me know exactly what the car is happening . Great Feedback..Prompt Responses.. Good Facilities. Provide video for services which makes me know exactly what the car is happening More
by EITHINZARKYAW.USA
Employees Worked With
Other Employees :
Demora : Customer Solution , Todd Kazariane, Alan Aguilar
October 05, 2023
had service a performed, replaced two front tires, and the mandatory fuel valve recall done in this visit. john chow was very communicative and kept me updated with all progress. the mandatory fuel valve recall done in this visit. john chow was very communicative and kept me updated with all progress. More
by MARIANA.NGUYEN
Employees Worked With
john chow, rian liu
October 05, 2023
Denise Kerum were very kind and patience to explain the option for my car exchange. very professional. option for my car exchange. very professional. More
by SHARON40
