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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.4
1,942 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,942 reviews

June 29, 2026

Quick and upfront communication with professional demeanor towards the client and service of my vehicle. More

by hooggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kalish
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Jun 29, 2026 -

Mercedes-Benz of West Covina responded

Thank you for noting our quick, upfront communication and professional demeanor during your Mercedes-Benz GLC 300 service. We’re pleased the process was smooth and look forward to supporting you again.

June 29, 2026

The customer service was second to none. Moe Osman my sales consultant and Crestiano Cavalier the fleet manager made my second experience as a buyer at Envision Mercedes yet another excellen More

by life.garland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Osman and Crestiano Cavalli
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Jun 29, 2026 -

Mercedes-Benz of West Covina responded

It’s fantastic to learn that your second purchase experience was outstanding. We’re delighted you’re enjoying your new Mercedes-Benz GLB 250 and grateful for your recommendation. We look forward to assisting you again.

June 28, 2026

Excellent customers service I would recommend this dealership to my friends and family I am very pleased with the work done to my vehicle More

by mariel61
Recommend Dealer
Yes
Employees Worked With
Jorge
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Jun 29, 2026 -

Mercedes-Benz of West Covina responded

Knowing you’d recommend us to friends and family and that you’re pleased with the work on your Mercedes-Benz truly makes our day. We look forward to caring for your vehicle again.

June 28, 2026

I would not recommend this dealership. They were nice on the phone and in-person but did not complete any of the agreed upon tasks. One of the salesman lied to me and said he mailed me a m More

by kevin.s.wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rabi
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June 28, 2026

Riad sarieddine is an excellent advisor. He was friendly and knowledfeable and went out of his way to help More

by COLLECTOR33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riad sarieddine
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Jun 28, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the five-star review. We’re glad our service advisor provided friendly and knowledgeable assistance on your Mercedes-Benz CLE 300. We look forward to helping you again whenever you need us.

June 27, 2026

My Car was returned to me with check engine light after service. Didn’t have any problems with my vehicle until it was serviced here. More

by juan C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
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June 27, 2026

Sales man didn’t know details of the vehicle, why it had 4k extra miles, if it had a digital key or not. Did not walk me through how to use the vehicle or activate drivers assist Finance team didn’t give More

by adri.wagner92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roberto Quiroz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Darwich
3.0
This rating includes all reviews, with more weight given to recent reviews.
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June 27, 2026

He is always attentive, courteous, and knowledgeable regarding the service required. He is the best service consultant I have ever met More

by 16mact
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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Jun 27, 2026 -

Mercedes-Benz of West Covina responded

Thank you for highlighting our service consultant’s attentiveness, courtesy, and expertise. We’re delighted that your SL-Class received the care it deserves. Please reach out anytime you need assistance with future service.

June 27, 2026

Excellent service advisor. Extremely helpful and pleasant to deal with. Took great care of my car which is special vehicle for me. More

by JOSTNO2.SHOPPING
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
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Jun 27, 2026 -

Mercedes-Benz of West Covina responded

We’re glad our service advisor provided a pleasant experience and took great care of your Mercedes-Benz E-Class. We look forward to assisting you again with your special vehicle.

June 27, 2026

George Kakish is the best service advisor. He is always looking to help and make it right. More

by RUSTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish
Report | Print
Jun 27, 2026 -

Mercedes-Benz of West Covina responded

Thank you for highlighting our service advisor’s dedication during your recent maintenance on your Mercedes-Benz C-Class. We’re glad our team could address your needs and make things right. Your five-star rating means a lot, and we look forward to serving you again.

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