Mercedes-Benz of West Covina

John Chow, my service advisor, was very personable and professional. From the moment I called to set up the appointment, to picking up my car after the service was completed, he did an excellent job. professional. From the moment I called to set up the appointment, to picking up my car after the service was completed, he did an excellent job. More

My wife and I are very happy and satisfied with Mr. Ben Louie Salesperson service Ben Louie Salesperson service More

Chad was always on top of his game ! ! i will continue to use this dealership . A 4 is top tier for me i do not want to insult anybody ,but nobody is perfect !!! GREA JOB CHAD !!!! ! i will continue to use this dealership . A 4 is top tier for me i do not want to insult anybody ,but nobody is perfect !!! GREA JOB CHAD !!!! More

I recently leased my first car under my name, a new Mercedes C300 from West Covina Mercedes, and I'm absolutely thrilled with the exceptional service I received. From the outset, Shadi Darwich welcomed Mercedes C300 from West Covina Mercedes, and I'm absolutely thrilled with the exceptional service I received. From the outset, Shadi Darwich welcomed me warmly and attentively listened to my needs. He expertly guided me through the process, addressing all my inquiries with patience and professionalism. Nick Sarriedine facilitated a seamless and stress-free transaction, ensuring I secured a fantastic deal on the car with payments within my budget. While I was waiting to go to the finance department, Todd Kazariane, General Manager, came by to make sure that I was happy with my purchase. Overall, my experience was outstanding, and I wholeheartedly recommend West Covina Mercedes to anyone seeking a top-tier car-buying experience. Many thanks to the entire team for creating an unforgettable purchase journey! More

Excellent service and interaction all throughout. From sales to service, they go above and beyond, Eric at sales is the best salesperson I’ve dealt with in the last 20 years amongst brands like BMW, From sales to service, they go above and beyond, Eric at sales is the best salesperson I’ve dealt with in the last 20 years amongst brands like BMW, Mercedes, Jaguar and Land Rover. More

Since the moment we arrived Roberto took care of me and my family and provided outstanding customer service to us. We were coming for one car and we left with two cars thanks to Roberto for making it happe my family and provided outstanding customer service to us. We were coming for one car and we left with two cars thanks to Roberto for making it happen. We will keep on coming to Mercedes Benz of West Covina and with Roberto. Thank you! More

My recent dealership experience was excellent as always. I get perfect treatment from staff everytime. I get perfect treatment from staff everytime. More

Service was fine and good but had to wait 45 minutes for the call porters to find and return my car. the call porters to find and return my car. More

Emmanuel was great. He helped us out a lot and provided great customer service to us He helped us out a lot and provided great customer service to us More

A perfect sales associate A perfect service A perfect car A perfect transaction Thank you very much car A perfect transaction Thank you very much More