Mercedes-Benz of West Covina

Wonderful experience- Roberto assisted us with a fair and quick deal. The dealerships is run efficiently with a friendly and professional staff. Highly recommend quick deal. The dealerships is run efficiently with a friendly and professional staff. Highly recommend More

Finance department Mr Cong didn’t explain the whole deal and numbers to me and provided wrong information. He was too busy selling other product. I end up signed a contract which I was not happy about it an and numbers to me and provided wrong information. He was too busy selling other product. I end up signed a contract which I was not happy about it and upto his words. Later I have to change the contract and pay the penalty. Salesman Boris was extremely helpful and guide me well. More

I need to bring to your attention that inside my driver's side door has several grease stains and it looks like they put a tool against my door and now it has an indentation looks like it has damaged the int side door has several grease stains and it looks like they put a tool against my door and now it has an indentation looks like it has damaged the interior of my door. My interior is white so it is very obvious of any stains and employees should make sure they are careful when managing customers vehicles. I took photos if you would like to see them. More

Iris was WONDERFUL! I really enjoyed her enthusiasm and knowledge of the car! She was so cute trying to get the car out for me to test drive! Iris delivered my brand new I really enjoyed her enthusiasm and knowledge of the car! She was so cute trying to get the car out for me to test drive! Iris delivered my brand new baby on her OFF DAY! Process was awesome and I was happy to support a woman during International WOMEN’S month!! ❤️ More

Peter is always going the extra mile to help a customer. A real pleasure to work with A real pleasure to work with More

The salesman Bora was wonderful but he had to leave early to his wife birthday and left me with another salesman and manager and took 4 hours to resolve so issues with another I had pick up . The car had tra to his wife birthday and left me with another salesman and manager and took 4 hours to resolve so issues with another I had pick up . The car had transmission problems so they had to change me to another car and wanted more down payment and higher payment the service was long 5 hours in dealer shop . If they want my business next time they should reward me because 700 lease for a use 300 c was not best price. More

Staff was very friendly, helpful and knowledgeable. Atmosphere at the dealership was very professional. I did not find out that the used car had belonged to a smoker until very nearly the last minute, Atmosphere at the dealership was very professional. I did not find out that the used car had belonged to a smoker until very nearly the last minute, however. Attempts to remove odor did not last long. More

during my visit George kakish was our service agent and he was very helpful and nice definitely will be back he was very helpful and nice definitely will be back More

I was there for a recall service. The service took about 3 hours to get my car back. Everything was good. The service took about 3 hours to get my car back. Everything was good. More

Is the best service and attentions for the customer and everyone in the store is very nice lovely everyone in the store is very nice lovely More