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Mercedes-Benz of West Covina
West Covina, CA
1,766 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,766 reviews
Verified Customer
November 29, 2023
Service completed as promised。Promotion of tire replacement price is not as good as expected. Tire rebate registration is complicated. Thank the other service consultant Peter Yee’s patient a replacement price is not as good as expected. Tire rebate registration is complicated. Thank the other service consultant Peter Yee’s patient assistance to complete the process. More
by luisumm
Employees Worked With
Jorge Colinkuri Peter Yee Raoul Caragao
November 29, 2023
Smoothest car transaction yet. Inquired online, had one phone call with sales, spoke with finance, then had the car delivered. Took well less than an hour of my time which was grea Inquired online, had one phone call with sales, spoke with finance, then had the car delivered. Took well less than an hour of my time which was great. More
by CSGORDON5
Employees Worked With
November 29, 2023
worst service experience ever, no reply, $150 i was sending few emails, lots of phone calls, and keep telling me its already refunded, and after 2 months, still no refund. Left voice mail to the manage sending few emails, lots of phone calls, and keep telling me its already refunded, and after 2 months, still no refund. Left voice mail to the manager also, no reply. More
by RBBWEI
Employees Worked With
James
November 29, 2023
When paying the bill, your cashier did not know what forms of payment you accept.. forms of payment you accept.. More
by TIMSIMS496
November 29, 2023
Jorge, my service provider, made a significant difference in my wiliness to return for future services. It's amazing how having the correct service provide can either make or break a business. T difference in my wiliness to return for future services. It's amazing how having the correct service provide can either make or break a business. Thank you Jorge for an amazing service. More
by tony@1taxpro.com
Employees Worked With
Joge, service provider
November 29, 2023
Everything is good besides the loan car wait. The service is good, Matthew always been excellent with the service. But again, 3 hours for a loan car, something has to change for that. The service is good, Matthew always been excellent with the service. But again, 3 hours for a loan car, something has to change for that. More
by CALVINCHANG
Employees Worked With
Matthew
November 29, 2023
Mr. Riad is really helpful patience! He did the excellent service and update me the status of my repair! Will definitely recommend him and this service place to my friend and family. service and update me the status of my repair! Will definitely recommend him and this service place to my friend and family. More
by ivychen089
