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Mercedes-Benz of West Covina
West Covina, CA
1,773 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 07, 2023
Marc Jimenez gave me excellent service prior to me even
coming into the dealership. And Shadi helped us when we were at the dealership. Great service all around!
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by MARIVER.COPELAND
Verified Customer
Verified Customer
November 07, 2023
Peter Yee always provides excellent service.
He is always very helpful and always goes above and beyond to get the problem solved. Peter is the best!!
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by MARISA D
Verified Customer
Verified Customer
Employees Worked With
Peter Yee
November 07, 2023
After the software upgrade, I am having technical issues
with the Mercedes me app. It is really annoying to be found out that thing were not working when I was told that the car was ready. I was told to go
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by kate park
Verified Customer
Verified Customer
Employees Worked With
John chow
Dealership Inventory (745 Vehicles)
Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Home Delivery
- Home Test Drives
- Instant Financing
- Rental Car Service Onsite
- Television
