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Mercedes-Benz of West Covina

West Covina, CA

4.5
1,334 Reviews

2010 E Garvey Ave S

West Covina, CA

91791

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1,334 Reviews of Mercedes-Benz of West Covina

December 22, 2023

I have been so happy working with Mr. Peter Yee at the Service Center West Covina at all times. Always highly recommend him as your service advisor. Happy year-end holidays !!! More

by ultraurgentcare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
December 22, 2023

I had a great experience with this location. Richard was very helpful and experienced. I will come back here again. More

by TJWU2010
Recommend Dealer
Yes
Employees Worked With
Richard
December 22, 2023

The service advisor James Hou is very helpful and professional! Excellent customer service!! Highly recommend! More

by COACHANDCOLORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hou, Jason Paez, Todd Kazariane, Denise Kerum, Emmanuel Aguilar, Roberto Quiroz, Marc Jimenez, Shadi Darwich, Eric Yang, Ruby Li, Jonathan Zhu
December 22, 2023

Denise was very friendly and knowledgeable. She was helpful in getting what we wanted. The management was great in working with our offer. More

by HOSHUNHUI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Kerum
December 21, 2023

Chad was very accommodating and very helpful in his outstanding customer skills. He addressed all y concerns and quickly responded to my emails... More

by Christinacindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kazariane, Shadi Darwich
December 21, 2023

The service agent was very good. The charges have gone up significantly and that is a concern. More

by DADCHANDRASENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vahe
December 21, 2023

Service writer james hou was the most convenient and nicest person to work with, he cares about his customers More

by ETHANDANGUYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James hou
December 20, 2023

Excellent work . Good service, ,professional Jobs Very good team I will come back to this place More

by Min.Chu Kong
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew wang
December 20, 2023

Hi John, thanks for everything. I am home with my car already. After drove the rental few days, I started to appreciate more of my car. Take care! Very good environment at servic More

by PEIPEI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chow
December 20, 2023

Very pleased with this dealer. Never any issues with the service. Always get my car back early. More

by Stuhrconst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Wang
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