Mercedes-Benz of West Covina

Everything is good besides the loan car wait. The service is good, Matthew always been excellent with the service. But again, 3 hours for a loan car, something has to change for that. The service is good, Matthew always been excellent with the service. But again, 3 hours for a loan car, something has to change for that. More

Jorge, my service provider, made a significant difference in my wiliness to return for future services. It's amazing how having the correct service provide can either make or break a business. T difference in my wiliness to return for future services. It's amazing how having the correct service provide can either make or break a business. Thank you Jorge for an amazing service. More

Every time I deal with Chris on getting my Car Serviced he gives me Excellent Service and I appreciate it I will be back Thank you Chris !!!! he gives me Excellent Service and I appreciate it I will be back Thank you Chris !!!! More

When paying the bill, your cashier did not know what forms of payment you accept.. forms of payment you accept.. More

worst service experience ever, no reply, $150 i was sending few emails, lots of phone calls, and keep telling me its already refunded, and after 2 months, still no refund. Left voice mail to the manage sending few emails, lots of phone calls, and keep telling me its already refunded, and after 2 months, still no refund. Left voice mail to the manager also, no reply. More

Smoothest car transaction yet. Inquired online, had one phone call with sales, spoke with finance, then had the car delivered. Took well less than an hour of my time which was grea Inquired online, had one phone call with sales, spoke with finance, then had the car delivered. Took well less than an hour of my time which was great. More

Service completed as promised。Promotion of tire replacement price is not as good as expected. Tire rebate registration is complicated. Thank the other service consultant Peter Yee’s patient a replacement price is not as good as expected. Tire rebate registration is complicated. Thank the other service consultant Peter Yee’s patient assistance to complete the process. More

I received an exceptional great service from Riad. He made sure that everything was done right. Everything went perfect. Thanks Raffi Zinzalian He made sure that everything was done right. Everything went perfect. Thanks Raffi Zinzalian More

Went in for a tire issue, tire was in stock. ... Great customer service as usual, James was extremely helpful. ... Great customer service as usual, James was extremely helpful. More

Service worked with my insurance company to cover the repairs; and the car rental service was excellent. repairs; and the car rental service was excellent. More