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Mercedes-Benz of West Covina
West Covina, CA
1,913 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 01, 2026
Friendly, efficient and excellent customer service.
I especially want to thank the service director for her professionalism and attentiveness. I felt valued as a customer.
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by 4jiboom
Verified Customer
Verified Customer
Employees Worked With
Chris Escovedo was not friendly and denied provide a customer service that I expect from Mercedes-Benz
June 01, 2026
Excellent service.
Service writer was personable and professional. Every concern was addressed and resolved. Also had open recalls that I wasn't aware of taken care of,
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by clazalde
Verified Customer
Verified Customer
Employees Worked With
VAHE YUMCHADZHYAN
June 01, 2026
Excellent customer service!
Staff are very knowledgeable and friendly. Would definitely recommend to a friend.
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by ROUSANNEROJAS
Verified Customer
Verified Customer
Employees Worked With
California water co
Dealership Inventory (763 Vehicles)
Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Home Delivery
- Home Test Drives
- Instant Financing
- Rental Car Service Onsite
- Television
