Mercedes-Benz of White Plains

A company's foundation is based on the service provided by the employees. I have never experience such a easy and pleasant transaction before. Mr. Chen was absolutely amazing and provided us with magnifi by the employees. I have never experience such a easy and pleasant transaction before. Mr. Chen was absolutely amazing and provided us with magnificent customer service. I love Mercedes Benz of White Plains and will always continue to be a loyal customer because this was my first time dealing with this dealership and Mr. Chen went out his way for us. He went in to work on his day off and worked around our schedule instead of his. If that is not EXCELLENT customer service then I don't what is. Thank you so much MB of White Plains and to Mr. Chen! More

Great experience at MB of Whaite Plains. Jennifer was extremely helpful and insightful. The vehicle is one of the best I have ever owned so far, just 1000 miles on it now. I would highly recommend this d extremely helpful and insightful. The vehicle is one of the best I have ever owned so far, just 1000 miles on it now. I would highly recommend this dealership for anyone who is considering a Mercedes Benz. More

Jennifer was the very best sales person for me...Because of her I bought 2 cars..One in August and the other in May..She delivered the car .Had all the knowledge abought what I was buying ....I would onl of her I bought 2 cars..One in August and the other in May..She delivered the car .Had all the knowledge abought what I was buying ....I would only buy a car from her..I think you must have a women in a dealership because The can only understand where you are comming from......................................................... More

Nothing but GREAT. I would highly recommend your Nothing but GREAT. I would highly recommend your dealership. after experiencing Lexus for 6 years I was surprise to find out that anyone can be bett Nothing but GREAT. I would highly recommend your dealership. after experiencing Lexus for 6 years I was surprise to find out that anyone can be better than Lexus. I would highly recommend people to check all the options, on a personal level i thought Mercedes will be much more expensive than Lexus. More

I had the pleasure to work with Chris Campbell. He was extremely professional and helpful; very polished. Chris gave us the facts crisply and clearly. He was also extremely responsive and customer servi extremely professional and helpful; very polished. Chris gave us the facts crisply and clearly. He was also extremely responsive and customer service oriented. What a pleasure to work with, and what a difference from other dealers we worked with elsewhere. This is definitely a long-term relationship oriented dealer, and they know what they are doing. Thanks Chris! I love my car! More

BOTH THE ACCOUNT EXEC ( LENNY SALVATORE) AND THE SALES MANAGER(PETER)WERE KNOWLEDGEABLE, PATIENT, AND INTELLIGENT. THEY RESPONDED TO MY NEEDS AND THE RESULTS SPEAK FOR THEMSELF. I HAVE ALWAYS BEEN IMPRES MANAGER(PETER)WERE KNOWLEDGEABLE, PATIENT, AND INTELLIGENT. THEY RESPONDED TO MY NEEDS AND THE RESULTS SPEAK FOR THEMSELF. I HAVE ALWAYS BEEN IMPRESSED WITH THE QUALITY OF SERVICE FROM THIS DEALER, ESPECIALLY WHEN IT COMES TO CAR MAINTENANCE AND MY MANAGER, ANGELO SCARLOTTI. THANKS FOR A GREAT EXPERIENCE. DAVID SCHLANG More

Thomas was very knowldgable and totally supportive with what was a unique sales situation. The engine of my previous Mercedes literally seized up while driving, and fried the engine; rendering it totally u what was a unique sales situation. The engine of my previous Mercedes literally seized up while driving, and fried the engine; rendering it totally unable to be fixed. Thomas worked with me and the dealership, as well as Mercedes corporate to rectify the situation and sell me a used mercees for the winter; as I disn't want an SL 63 in December. Then arranged for the purchase of the car I now own, a 2011 SL 63, which has long been my dream car. I would recommend Thomas Chen, and the entire White Plains dealership to anyone, as in addition to Thomas, there was also great support from Peter Wirth and the GM of the dealership as well. More

Having bought several cars and being an ex-car salesman, I have had a wide variety of experiences with dealerships. From the minute I walked in to Mercedes Benz of White Plains, I felt special. The woman at I have had a wide variety of experiences with dealerships. From the minute I walked in to Mercedes Benz of White Plains, I felt special. The woman at the front desk politely asked to help me, I was allowed to take a look at several vehicles without feeling pressured, and my experience with Mr. Campbell can only be rated as highly professional. Mercedes Benz has a reputation, and I walked in with certain expectations in terms of service, and all of them were met or exceeded. Part of owning a luxury car should be luxury service, and WP Mercedes delivers. The car was great, price unbeatable, and even my short experience with Gerald in parts (I ordered the Media Interface Plus, highly recommend it) was spectacular. He took the time to print me out detailed instructions on installing the part. I can't recommend this dealership enough nor Mr. Campbell. If you want a relaxed atmosphere and top-notch attention to detail, this is the place to go, bar none. They truly live up to the Mercedes aura, right down to their immaculately polished showroom floor. More

After initial detailed description of C-300; great test ride with Salesman who went trough all operation of vehicle & it's features. Decided to use this dealership due to the care, friendlyness of ALL the ride with Salesman who went trough all operation of vehicle & it's features. Decided to use this dealership due to the care, friendlyness of ALL the staff: from reception thru mechanics. This, then is where I'll buy in the future.... Great car; great responsiveness of staff V-6 and good mileage Thanks for selling me a fun car! Joe Kilbourn More

We would and have recommend Tom as a sales rep, because of his professionalism, the non presure approachable way he displayed throughout 11-13 months in our decession making process... We have made sever of his professionalism, the non presure approachable way he displayed throughout 11-13 months in our decession making process... We have made several trips back for additional operational efficiency..... His ease of knowledge of all the new equipment and it's functions, has made these two seniors technical competent... The over all apperrence of the dealership was impressive, new and updated state of the art.. One of the most over whleming sights was the service department and all of it's specialities, Eric, our service rep, was effcient and explain the repair and some proventiveness.. We also was introduce to George in the parts department,who gave us some information on how to make an proper comparison for a car cover for our E-350 Mercedes..On line pricing is $100.00 less, Please contact us when a promotion is offered????? Thanks again, More