Back

Mercedes-Benz of Wichita - Service Center

Wichita, KS

4.5
12 Reviews

12 Reviews of Mercedes-Benz of Wichita - Service Center

Sort by
June 12, 2025

Great dealership, excellent customer care. Best in town. Would go there again and again. Thanks More

by farisazzouni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Hunter Cook always informs me upfront costs and expectation when my vehicle will be available for pick-up. The female voice person who scheduled my vehicle for arrival was very helpful. Thank you. More

by KOSMICLEARNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Great communication. Satisfied with the work completed. Would have preferred a comparable loaner to my vehicle but not a huge deal. More

by RANJITGHANTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Campbell Walser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Gorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Bruntz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armand Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brayden Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Al-Ashhab
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

HUNTER IS THE BEST! I ALWAYS CALL HIM FOR ANY MERCEDES RELATED NEEDS I HAVE! More

by MATTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Moved here from California and went there to have my Ml350 checked out. WORST time ever. Treated like xxxx. Will never go back. Found an indy shop, Luxury Import and they are simply great. Had More

by deltaskipperbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter Cook
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

My experience servicing my GLE was outstanding, all thanks to Chris! From the moment I walked in, he made me feel right at home. His knowledge and efficiency were evident, and he made sure everything w More

by Catie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

The service department is outstanding. Service Manager (James) takes wonderful care of our vehicles, he is communicative and always makes us feel welcome & appreciated. More

by Peter Wichita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
September 30, 2024

I have only good words for the service department and its management! Mr Johnson and his team have done extraordinary service in my time in for service! I would probably say James is one reason for me to st More

by Schrag, Merv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Pacheco
July 24, 2023

The staff was very nice , pleasant and professional. I felt like I was treated with much respect. More

by Darlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, and valets, Scott Jewett, Brian Hay, Steffan Rowe, Jeff Wilson, Angela Pacheco, Colton Ray
August 21, 2020

Zach Sherman, is the man!! He made this whole process so easy for me. He was always reachable, and i really appreciated that. I highly recommend him!! Thanks for helping with my purchase. More

by Mrs. French
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Sherman
1