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Mercedes Benz of Wichita

3.7

6 Lifetime Reviews

11212 E Kellogg Dr, Wichita, Kansas 67207 Directions
Sales: (316) 688-5000

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6 Reviews of Mercedes Benz of Wichita

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August 27, 2017

"Best car buying experience I've had"

- Kushal Patel

I worked with Daniel Nagel for my interest in buying a Mercedes SLK 250. I highly recommend Daniel to anyone! He is very professional, prompt, and a very pleasant individual to work with. I can say with confidence that this dealership and Daniel work very hard to ensure the highest quality customer service to their costumers more than any dealership I've had a chance to work with! I called this dealership with an interest to buy their SLK 250. I live in Maryland so this was entirely done through the phone. Daniel was very patient and addressed all my concerns and questions while being very transparent through the entire process. This to me is very important especially for a car I can't physically see. He took many pictures and videos through the process. In the end, I expressed great interest in buying it and initiated the purchase. Unfortunately, I had to cancel it at the last moment due to financial reasons. It was a very difficult email to write and phone call to make to Daniel telling him that I have to cancel the purchase especially after everything he's done through the process. But he was very professional, very understanding, and very responsive to all my calls after the cancellation which is very rare to find! I've always felt that the only time you can tell when a company cares about it's customers is how they handle situations like this. And I can tell you this company and Daniel really puts their heart into their customers satisfaction. Therefore, I recommend MB of Wichita and Daniel to anyone looking for a Mercedes and want to feel their own interests and satisfactions as a customer were fully addressed and prioritized. Thank you Daniel and all the people that work here for making such a difference in our car buying experience!

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Recommend Dealer
Yes
Employees Worked With
Daniel Nagel
August 01, 2017

"Horrible service "

- Tlcole

Absolutely horrible customer service. Told us a price, then "made a mistake" after starting the paperwork and was thousands of dollars higher. The sales manager (Paul) was very unapologetic and said "we would rather lose your sale." Very disappointed and would not recommend. Also, as we test drove the vechile the check engine light turned on along with 2 other features didn't work.

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Recommend Dealer
No
Employees Worked With
Paul
April 04, 2017

"Great People to work with"

- cherrybombgb

Jaren Johnson and James put a great deal on a great car Very happy with the car and the service, will be back for more

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Recommend Dealer
Yes
Employees Worked With
Jaren Johnson, James
October 28, 2014

"Pleasurable experience"

- Laura Aultman

We were having trouble finding the car we wanted in Oklahoma City. So we looked on line and found the exact car we wanted at Wichita Luxury Dealership. Contacted James Barfield who made the car buying experience a real pleasure and he was very knowledgable about the GLA. When we got to Wichita everything was already taken care of and the whole process was so simple and easy. Would most definitely buy from this dealership and salesman again. Thanks The Aultmans

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Recommend Dealer
Yes
Employees Worked With
James Barfield
July 03, 2014

"First Mercedes"

- cmaxey

My first Mercedes-Benz is a wonderful little automobile no questions about that what is most impressive is the customer service provided by the entire dealership most impressed with Derek Chapman professional, personal but not pushy, confident in the dealership and its motto: to place customer service as major priority I have been sold not only a Mercedes-Benz but a dealership. Derek Chapman made the decision easy for my wife she wanted the car for my 30th wedding anniversary and he made sure she was satisfied with the vehicle. When we picked up the vehicle He worked with us to formularize us with the features the customer service is outstanding can't wait to purchase my next Benz. could have purchased a car anywhere glade we chose Scholfield Automotive. Charles G. Maxey Jr.

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Recommend Dealer
Yes
Employees Worked With
Derek Chapman
February 13, 2012

"Chris Martin provided the most pleasurable buying..."

- ryandiven

Chris Martin provided the most pleasurable buying experience. He was knowledgeable, friendly, funny and had just enough sarcasm to make us feel like we were among friends. The dealership was clean and had a good selection. If you make it to scholfield, look for Chris Martin

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Recommend Dealer
Yes
Employees Worked With
Chris Martin
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