Jenna Henry

I was very pleased with my service experience at Walser. Everyone was courteous and pleasent to deal with.. Everyone was courteous and pleasent to deal with.. More

by wisewilliam351 Verified Customer Verified Customer

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Everyone one was ready for us when we arrived. The loaner car was available on time The loaner car was available on time More

by pgordon2 Verified Customer Verified Customer

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Preston was great! ! Sales manager wouldn’t negotiate or repair the car we purchased. We had to return it because it had bad tires and they would not replace them. ! Sales manager wouldn’t negotiate or repair the car we purchased. We had to return it because it had bad tires and they would not replace them. More

by Mbirney1 Verified Customer Verified Customer

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Excellent communication and setting expectations. Jenna really validated why we purchased a new Mercedes, fantastic customer experience. Jenna really validated why we purchased a new Mercedes, fantastic customer experience. More

by Stephen79 Verified Customer Verified Customer

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Very impressed with my experience, Jenna was on top of it when I showed up! Took my Benz in for a recall and a diag on my radio, tech found my problem got it repaired and sent me on my way! The ladies at the when I showed up! Took my Benz in for a recall and a diag on my radio, tech found my problem got it repaired and sent me on my way! The ladies at the front were extremely easy to deal with! Thanks again! More

by anthonymmartinez46 Verified Customer Verified Customer

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Great customer service. They do a great job every time my car needs to be serviced They do a great job every time my car needs to be serviced More

by TODDMCPHERSON63 Verified Customer Verified Customer

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We had our Mercedes-Benz Sprinter 2500 van in for service. There was an intermittent "check engine light" and a loose air-conditioner belt. Decided to wait on the vehicle while it was in service. service. There was an intermittent "check engine light" and a loose air-conditioner belt. Decided to wait on the vehicle while it was in service. The customer waiting area is great with massage chairs, snacks and drinks for the taking. During repairs, the mechanic sent us videos showing us what was being done. I really like that. Jenna Henry, the service representative, is friendly and communicates well with you. Great customer service. More

by scott.dickmeyer Verified Customer Verified Customer

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No hassle pricing, no high pressure sales, this dealership makes it almost pleasant to buy a car. Service department is top notch and easy to deal with. Jenna is the best! dealership makes it almost pleasant to buy a car. Service department is top notch and easy to deal with. Jenna is the best! More

by jasontperry Verified Customer Verified Customer

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We did not receive any live discussion about the significant cost of the repairs and ultimately Moved on and believe that you missed out on an opportunity to sell us a new vehicle significant cost of the repairs and ultimately Moved on and believe that you missed out on an opportunity to sell us a new vehicle More

by moore239 Verified Customer Verified Customer

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Everything was handled extremely well! Everyone very professional and friendly! Keep up the great work! Everyone very professional and friendly! Keep up the great work! More

by karlchilds1 Verified Customer Verified Customer

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