Jenna Henry

Exceptional. Took the time to explain my issues and what needed to be done and what was concerning for my safety. Took the time to explain my issues and what needed to be done and what was concerning for my safety. More

by tonydavid Verified Customer Verified Customer

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Customers are treated very well. Amenities provided in the waiting area were very nice. Service was timely. Itemization on the receipt was appreciated. Amenities provided in the waiting area were very nice. Service was timely. Itemization on the receipt was appreciated. More

by levans5573 Verified Customer Verified Customer

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Jenna was great. Love the video from the service specialist regarding status of vehicle . Car was perfect and clean when picked up Love the video from the service specialist regarding status of vehicle . Car was perfect and clean when picked up More

by tempteam Verified Customer Verified Customer

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Jenna was GREAT! !! Wish everyplace had a Jenna. She contacted me and my son let us know about the vehicle and what to expect. Was able to get a loaner as tires had t !! Wish everyplace had a Jenna. She contacted me and my son let us know about the vehicle and what to expect. Was able to get a loaner as tires had to be ordered and everything turned out perfect. More

by mtcornejo Verified Customer Verified Customer

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Great customer service. Thanks vehicle was well taken care of I am completely satisfied Thank yoi Thanks vehicle was well taken care of I am completely satisfied Thank yoi More

by mmitch7711 Verified Customer Verified Customer

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I had an outstanding experience with the Mercedes-Benz service department! From the moment I arrived, everyone was friendly, professional, and genuinely cared about making sure my car was well taken care service department! From the moment I arrived, everyone was friendly, professional, and genuinely cared about making sure my car was well taken care of. They kept me informed throughout the entire process, explained everything clearly, and completed the service in a timely manner. My car came back running perfectly and looking great. It's clear they take pride in their work and value their customers. I truly appreciate the exceptional service and attention to detail. I highly recommend this service department to anyone looking for honest, reliable, and top-notch care for their Mercedes. Thank you for taking such great care of my car! More

by Tricia Verified Customer Verified Customer

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Always prompt and efficient and courtesy. I really like when they inspect your car and advise you on the repairs and cost if any. Car is clean and ready to roll!! I really like when they inspect your car and advise you on the repairs and cost if any. Car is clean and ready to roll!! More

by Sirbenzo316 Verified Customer Verified Customer

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Jenna is very easy to work with and created the experience to be as seamless and easy as possibly. experience to be as seamless and easy as possibly. More

by Ashley.Sims Verified Customer Verified Customer

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Jenna was very helpful with getting me checked in and set up with s loaner car. Jenna and the technician kept me informed on what needed to be done to fix my car. up with s loaner car. Jenna and the technician kept me informed on what needed to be done to fix my car. More

by barbeaum Verified Customer Verified Customer

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The dealership was outstanding from the communication standpoint. They sent a video narrative of what the issues were with my car. This was very helpful. The car ran better than it has in a long time. standpoint. They sent a video narrative of what the issues were with my car. This was very helpful. The car ran better than it has in a long time. The work performed was excellent and spot on. Kudos! More

by michaellloyd3 Verified Customer Verified Customer

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