Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,808 Reviews of Mercedes-Benz of the Woodlands - Service Center
Great low pressure information from Kriss My son came in to pick something up from the dealership today and I went with him. While there, Kriss gave me a tour and showed me some of the showroo My son came in to pick something up from the dealership today and I went with him. While there, Kriss gave me a tour and showed me some of the showroom cars I liked. Gave me great information and showed me some great cars. Low pressure. More
Ready to be spoiled??? I am in my 50's and have had so many experiences with car dealerships that I have lost count. But I have hit the jackpot with a dealership that truly I am in my 50's and have had so many experiences with car dealerships that I have lost count. But I have hit the jackpot with a dealership that truly knows the meaning of service. Everything they do is to provide you a first class customer experience. Liz is my service manager and does a great job, actually beyond great. Narciso also helps out and is fabulous with service. They know you by name, they have special food (ice cream, starbucks... ) to nibble on. And provide massages!! Wash your car with every visit. Like where else do you get this spoiled for coming in to get excellent service!! Buy a Mercedes just to be able to come to this dealership. WOW!!! More
awesome experience I recently took my car in for service, first time at this dealership, it's an unbelievable dealership. EVERYONE was courteous, helpful, the dealershi I recently took my car in for service, first time at this dealership, it's an unbelievable dealership. EVERYONE was courteous, helpful, the dealership is immaculate, and best of all my service advisor is there, I have been a mercedes -benz owner for 12 yrs. and I can't imagine owning any other car, especially when this kind of service is right out my back door. Great Job!!! More
A great experience! I am so happy that we now have Mercedes Benz of the Woodlands because you can now receive the excellent service that typically goes with the Mercedes I am so happy that we now have Mercedes Benz of the Woodlands because you can now receive the excellent service that typically goes with the Mercedes Benz brand. For the longest time I was very disappointed in the service experience when going to other MB dealerships but now we have found a home. Mike has been superb in his handling of any and all issues from warranty work to routine maintenance. He is very pleasant to work with and I trust him 100% to let me know what does and does not need to be done to the vehicle. No one really likes going in for service but Mike make it a pleasant experience. Thanks for all you do. More
My first vist to this dealership My 2014 E Class was due it's A Service, I choose this dealership primarily because there were a bit closer to my home. I found them to be extremely My 2014 E Class was due it's A Service, I choose this dealership primarily because there were a bit closer to my home. I found them to be extremely efficient, courteous and pleasant. The service bay was the best I ever seen. Great staff. I'll certainly use them next time! More
Excellent Service My experience was exceptional. In, out, work done - how much more can you ask for. My car was so clean it looked new again. This was my first visit My experience was exceptional. In, out, work done - how much more can you ask for. My car was so clean it looked new again. This was my first visit to this location and I am thrilled to have this dealer in my neighborhood. More
The BEST Service Representative My service representative Aysa has ALWAYS been professional, honest, friendly, and has gone above and beyond to make sure all my requests are taken ca My service representative Aysa has ALWAYS been professional, honest, friendly, and has gone above and beyond to make sure all my requests are taken care of and done in excellence. She is the perfect example of what true customer service should be! More
Professional, friendly, efficient I have been a Mercedes-Benz owner for many years and it will be my vehicle of choice forever. The Woodlands dealership is the best! They have put tog I have been a Mercedes-Benz owner for many years and it will be my vehicle of choice forever. The Woodlands dealership is the best! They have put together sales and service teams that are not only professional, efficient, friendly-but extremely knowledgeable . I am so happy to see Mike Lange and Nic Botusan have joined this dealership! More
vehicle check up Aysa is very professional and is a very caring person taking care of all details. She is outstanding as is all the employees of MB. Aysa is very professional and is a very caring person taking care of all details. She is outstanding as is all the employees of MB. More
AWESOME,,,AWESOME,,,AWESOME❤️❤️❤️ OMG!!! This place is AWESOME! Mercedes Benz of The Woodlands, Tx The customer service there is OUTSTANDING! I have never been treated so Specia OMG!!! This place is AWESOME! Mercedes Benz of The Woodlands, Tx The customer service there is OUTSTANDING! I have never been treated so Special. I went there to get my car serviced and when I drove up to the glass doors they opened and I drove into the air condition service department where I was Greeted right away! My Service Advisor, Liz Rincon already had my loaner car waiting! She had my car taken care of in a timely manor and answered all concerns I had about my car! I even had them tint the windows on my C350 ?? They also have a MASSEUSE!! REALLY,, You can get a message while you wait! I am also impressed with the amount of Benz merchandise you can purchase there! I love my Benz and I'm always looking for something Benz! I will ALWAYS go to The Woodlands Mercedes Benz for all my service needs! Thank you Liz Rincon for taking care of me! MargoW More