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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

4.8
204 Lifetime Reviews Review Dealership

204 Reviews of Mercedes-Benz of the Woodlands - Service Center

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March 08, 2021

"Great service, excellent customer service. The..."

- Evelyn Amaya

Great service, excellent customer service. The appointment was on time and great communication between Mr Richard and me updating me with everything going on with the service 👍

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Recommend Dealer
Yes
Employees Worked With
March 06, 2021

"Noelia was awesome! She’s very attentive and when I could..."

- Dpalomo

Noelia was awesome! She’s very attentive and when I could get assistance from my sales rep, she stepped up to the plate and help me find answers and escalate to resolve.

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Recommend Dealer
Yes
Mar 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear that Noelia was able to help you with any questions you had when you needed her! We hope to see you again in the future!

Mar 08, 2021 -

Dpalomo responded

Most definitely!!!

March 06, 2021

"As always great service. Liz Rincon goes above and beyond..."

- The Woodlands

As always great service. Liz Rincon goes above and beyond every time I bring in my G wagon. From routine maintenance, to troubleshooting the occasional issue she always gets it fixed in a timely fashion.

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Recommend Dealer
Yes
Employees Worked With
Mar 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are glad to hear about your service experiences with Liz! We hope to be your service provider of choice for years to come!

March 05, 2021

"Good service, quality and responsive. the service crew..."

- Sheng Nan Kuo

Good service, quality and responsive. the service crew are friendly. The price is higher than the average, however the service quality is justified for the price

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Recommend Dealer
Yes
Employees Worked With
Mar 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are pleased to hear about your service experience! We hope to see you again in the future!

March 04, 2021

"Service depart is second to none. Great service ......"

- Edwin Reyes

Service depart is second to none. Great service ... respectful, professional, and quality of service performed on my E-350 was superb as always, including the car wash.

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Recommend Dealer
Yes
Employees Worked With
Mar 05, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We truly appreciate your feedback and hope to continue to provide you with great service!

March 04, 2021

"Great Service, very friendly technicians, took care of..."

- Oscar Salcedo

Great Service, very friendly technicians, took care of our scheduled maintenance and quarterly detailed cleaning of the car, provided a loaner car, in general awesome experience so far!

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Recommend Dealer
Yes
Employees Worked With
Mar 05, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are proud top be able to provide you with great service experiences! We hope to be your service provide of choice for years to come!

March 04, 2021

"Quick response for appointment. Excellent service. Great..."

- jh.ayers

Quick response for appointment. Excellent service. Great waiting area. Car returned washed and vaccinated. You don’t need twenty five minimum words to express opinions Okay.

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Recommend Dealer
Yes
Employees Worked With
Mar 04, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your business and we hope to continue to provide you with excellent service for years to come.

March 03, 2021

"Wonderful, friendly, professional service! There is..."

- cagresti

Wonderful, friendly, professional service! There is plenty of comfortable space to work on your laptop while you wait. And thankfully, they tested and confirmed the safety of a recalled part, that I wasn't aware of, during the same visit.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Acquaviva
Mar 03, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are so happy to hear about your experience with our service department! We hope to see you again in the future!

March 03, 2021

"I always get great service when I visit my dealership...."

- ambernlovitt

I always get great service when I visit my dealership. The service staff is very friendly and helpful if I have any questions or concerns. The waiting area is very comfortable and there are areas for me to use my laptop so I can work while I'm there.

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Recommend Dealer
Yes
Employees Worked With
Mar 03, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are proud to be able to provide you with great service for your vehicle! We hope to see you again in the future!

March 01, 2021

"Fast, efficient, and very helpful team. Thanks! Every..."

- Hlinenberg

Fast, efficient, and very helpful team. Thanks! Every step was easy, making the appointment, getting a loaner, and a call when finished. Mike Lange has been very helpful when I have questions as well as needing service.

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Recommend Dealer
Yes
Employees Worked With
Mar 01, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave a review! We are happy to hear about your service experience with Mike! We hope to continue providing you with the best service possible for years to come!

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