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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,573 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,573 Reviews of Mercedes-Benz of the Woodlands - Service Center
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April 19, 2024
Pleasant and helpful personnel. They take you at your appointment time and keep you posted on the status of your car during your appointment. Always helpful. Highly recommend the They take you at your appointment time and keep you posted on the status of your car during your appointment. Always helpful. Highly recommend the service department. More
by Asterislinda
Employees Worked With
Name not listed
Helpful April 19, 2024
John and his team recently went the extra mile in servicing my car, from working with me on completing repairs while I was out of the country, to helping my wife coordinate the return of my car and l servicing my car, from working with me on completing repairs while I was out of the country, to helping my wife coordinate the return of my car and loaner pickup. We always highly recommend MBOTW to our friends, as they provide service that is second to none! More
by Christie Prado
April 18, 2024
The team at the woodlands is the absolute best. They truly make the entire service process a pleasure and ensure that you are completely satisfied before you depart. They truly make the entire service process a pleasure and ensure that you are completely satisfied before you depart. More
by brian.gorton
Employees Worked With
April 11, 2024
I had my care serviced at Mercedes-Benz - The Woodlands and as always had great Customer Service - Richard has always been an awesome advisor and very knowledgeable. The Greeting team when you drive is a and as always had great Customer Service - Richard has always been an awesome advisor and very knowledgeable. The Greeting team when you drive is awesome. I wished I could remember his name, but he has been there a long time and I look forward to seeing him when I drive in. Thanks for being consistent. I will probably be looking at my next car very soon. More
by Wonder-Woman-GWF
Employees Worked With
Other Employees :
Greeter in the Service Drive up area - Long time employee don't remember his name
April 11, 2024
Great service! Good communication. The service department was very helpful. I will continue to use this location in the future. Good communication. The service department was very helpful. I will continue to use this location in the future. More
by Tcgregg
Employees Worked With
Fred Gallucci
April 05, 2024
I always leave confident that my car is in great shape! I appreciate the longe are, as it is very welcoming. I bring a book and time passes quickly. I appreciate the longe are, as it is very welcoming. I bring a book and time passes quickly. More
by Judi Tischler
Employees Worked With
April 02, 2024
Trusted and always reliable service, I have worked with Richard my service contact for over 8 years. Richard my service contact for over 8 years. More
by Lgomez
Employees Worked With
April 01, 2024
First (1st) Class Service - Took my GLS and GLB in for Service A and B respectively. Service Advisor Mr. Steve Davis is very knowledgeable and his attention to detail regarding both vehicles is paramount Service A and B respectively. Service Advisor Mr. Steve Davis is very knowledgeable and his attention to detail regarding both vehicles is paramount to me since these vehicles are driven by my wife and daughter. The dealership overall is a next level experience when it comes to MB...I have owned several MB's over the years that were purchased at several other MB dealerships in the Houston or Greater Houston area and MBOTW is just better. More
by DJT
March 31, 2024
I've been loyal to Mercedes since my high school days. I'm thankful to Mark Escobar and Liz Rincon for their attentive care of my vehicle over the Easter weekend and for consistently providing white-glove I'm thankful to Mark Escobar and Liz Rincon for their attentive care of my vehicle over the Easter weekend and for consistently providing white-glove service at Mercedes-Benz of the Woodlands. Reagrds, RG More
by RE Garza
Employees Worked With
Liz Rincon and Mark Escobar
