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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,869 Reviews

1,869 Reviews of Mercedes-Benz of the Woodlands - Service Center

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August 06, 2022

Solved a intermittent A/C problem. Intermittent issues are the most difficult- how many times have you had a problem and once arriving to a dealer the problem goes away. Thank you Fred More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred,Gallucci
Aug 08, 2022 -

Mercedes-Benz of the Woodlands responded

Tim, Thank you for choosing Mercedes-Benz of the Woodlands, your feedback and rating mean a lot to us. We're glad Fred and our team were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 06, 2022

Customer service is outstanding. They above and beyond to make sure you leave satisfied. They keep you in the know of the status of your vehicle. More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaston Ray
Aug 08, 2022 -

Mercedes-Benz of the Woodlands responded

Mel, Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. Gaston and our team appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 05, 2022

MB of Woodlands is 1st class from the time you arrive to leaving! A+ and I highly recommend visiting this dealership. They know a MB buyer is an elite buyer and they treat you as one! More

by sidney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Aug 08, 2022 -

Mercedes-Benz of the Woodlands responded

Sidney, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 04, 2022

In addition to the A3 scheduled maintenance I had my GLC detailed. It looks like new! The home pickup and service went as scheduled. But a problem showed up on my wife's C300. Gaston let me drop it of More

by Cal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gaston reyes
Aug 05, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 04, 2022

Excellent service. Friendly and professional. I will return for future service. Waited for car and done when expected. More

by jmorris5369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of the Woodlands. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 04, 2022

Friendly employees, fast checking in, fast service, comfortable waiting area, fast checking out and very reasonable prices More

by jerrydzevad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Watkins
Aug 05, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department, Jerry! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 03, 2022

Excellent service and facilities! Glad to be there waiting for my vehicle while repaired. Thanks! More

by e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 02, 2022

extremely friendly and efficient staff. great service and fast completion of the work. nice waiting area with good amenities as well More

by JSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange
Aug 03, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 30, 2022

A” service on new Mercedes 580 and replacement plastic pieces broken along with electronics recall Service department is always joy to work with Richard is perfect More

by James’ 580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young guys and girls when you pull in
Jul 31, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a five-star rating. We are very happy to hear that Richard and our crew always provide you with a positive experience. We sincerely value your business, James. and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 29, 2022

everything was great - repair was flawless, and in and out in less than a day. We have been very happy with the dealership and service. More

by jimmyward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Jul 31, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We truly appreciate your business, Jimmy. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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