Merchants Auto

Richard Roy excellent seller! Merchants Auto salesman Richard Roy made my car buying experience painless. He's professional and personable and even fed us pizza during the car buy Merchants Auto salesman Richard Roy made my car buying experience painless. He's professional and personable and even fed us pizza during the car buying process. Kudos Richard! More

Thank you Paul This was my first time buying a car i had no idea what i was doing im so happy to have had Paul Moulaison as a salesman he is very knowledgeable and g This was my first time buying a car i had no idea what i was doing im so happy to have had Paul Moulaison as a salesman he is very knowledgeable and goes out of his way to help, i will only buy a car from Paul! More

Best car buying experience I've had Joe Hodgson was my dealer at Merchants. He spent the time with me to make sure I got the vehicle that I wanted. There was zero pressure and I never fe Joe Hodgson was my dealer at Merchants. He spent the time with me to make sure I got the vehicle that I wanted. There was zero pressure and I never felt like I was getting a bad deal. Their mechanic shop is huge and very clean. They deal in volume, not price so they are motivated to move cars. I got mine well below kbb value. The thing I really liked, even though it's small, is that they keep all their cars with a full tank of gas. They also do not sell any car that they don't stand behind 100% there were a lot of cars there that looked ok but we're bwing sent to auction because they didn't make the cut. A+ service and experience. I will be back for the next car and will tell my friends about Merchants Auto. More

2014 Toyota Tacoma TRD After going to three dealers and getting blown off cause I wanted out of my lease I heard Merchants commercial about helping people get out of a lease After going to three dealers and getting blown off cause I wanted out of my lease I heard Merchants commercial about helping people get out of a lease, so I headed over. My salesman was Joe, great guy, did not feel pushed, and he was knowledgeable about Toyota trucks which helped me even more. Took a nice long test drive which is abnormal at any dealer, usually it's a scoot around the block. We hit back roads and highway so I could really feel how this truck handled. I really liked the truck so we proceeded to play the numbers game. Eric was very understanding about my lease issues and tried real hard to get me where I needed to be. I had some money limits but Eric pulled it off. I couldn't believe it, now why couldn't any of the other dealers do that ? Answer: LAZINESS. Once that was complete Joe walked me over to the service department, showed me around and even setup my first oil change. Couple of hours later I was driving home my new truck. Way to go Merchant's Team ! Great customer experience. Thanks again Joe and Eric. Mike B. More

Paul was on top of his game Our salesman was Paul Moulaison; he was prompt for the appointment and set it for a Sunday, a time that i could make it and on a day he had off. The n Our salesman was Paul Moulaison; he was prompt for the appointment and set it for a Sunday, a time that i could make it and on a day he had off. The newer Grand Cherokee had many upgrades compared to her older model. Paul sat with her and programmed her phone to hands free and entered her information in to the new car. i think that was the point she finally relaxed and was comfortable with the newer stuff. She is very happy and that is what counts. Thanks Paul More

Seamless Buying a vehicle was effortless. Customer service was top notch. Great communication, car delivery, and kind salesperson. They did not pressure me to Buying a vehicle was effortless. Customer service was top notch. Great communication, car delivery, and kind salesperson. They did not pressure me to buy and were informative. More

Best Buying Experience Evah! We are so very pleased with how our purchase of our new vehicle went at Merchants Auto in Hooksett NH. Our story goes like this…my husband and I live We are so very pleased with how our purchase of our new vehicle went at Merchants Auto in Hooksett NH. Our story goes like this…my husband and I live in Vermont and we both work in Massachusetts, but we listen to a radio station out of New Hampshire…106.1, we hear the Merchants Auto advertising on the station and enjoy the ads very much, we have our favorite…”Billy, this is getting outta hand”, anyhow, Merchants Auto, your advertising works! When we were thinking of trading and buying another car, my husband immediately said “let’s go to Merchants Auto”. My response was way over there? (1 hour 45 min drive) We looked around in our town and the only vehicles affordable had 75000+ miles, I don’t think so… We took the drive and we were so pleasantly surprised with our experience. The minute we got out of our truck (with our very timid 10 month old rescue pup) and headed for the door, we were welcomed by 2-3 employees and they had no problem with bringing little Lucy in with us, I knew I would like them right away!! Our salesman, Rodney Mathews greeted us and Lucy and his first question was if she needed any water…awe…so we sat down with him and explained exactly what we wanted and what price point we needed. He had a huge list, 4-5 pages of vehicles and began telling us about a 2013 Nissan Rogue. So, I wanted to go over the numbers before driving it and falling in love with it, and he did just what we had requested. Then came the test drive, my husband was like, ok, you take it for a drive and I will stay here with Lucy…Rodney insisted that she go with us…who ever heard of a dealership letting a dog in a vehicle for a test drive…not this girl! Needless to say, we drove it and fell in love with it! (Lucy too!) Before leaving with the new vehicle, while Rodney was setting up and explaining the blue tooth, Lucy started “kissing” him from the back seat! Rodney then walked us over to the service area to introduce us to the service department and set us up a free oil change, as well as informing us that had we lived in NH the inspections are free! He also informed us that they have a “runner” that will be delivering the Vermont registration paperwork as well! We just wanted to let Merchants Auto and especially Rodney Mathews know how appreciative we are with all that you did for us, we felt like you were a friend, not just a salesman, with not one feeling of “pressure” at all. We just feel that Merchants Auto went above and beyond for us and it is greatly appreciated, and we can’t say enough as to how pleased we truly are. We will and already have recommended Merchants Auto! Thanks again and again… Andrea, Jim and Lucy More

"A new way to purchase a car." This was a far more convenient way to purchase a car. I had researched various cars online and the Merchant's website offered an extensive amount of This was a far more convenient way to purchase a car. I had researched various cars online and the Merchant's website offered an extensive amount of information. More

great service by great people these guys helped me out when i was stuck between a rock and a hard place. they worked hard to get me into a great jeep patriot..everyone should buy a these guys helped me out when i was stuck between a rock and a hard place. they worked hard to get me into a great jeep patriot..everyone should buy a car at merchants.auto .999 More

Great overall experience Great and friendly sales staff. Fair prices. Quality car. First time buying a car, would recommend Merchants to all. I am very pleased with me car. Great and friendly sales staff. Fair prices. Quality car. First time buying a car, would recommend Merchants to all. I am very pleased with me car. More