Merchants Auto

Excellent My experience started before I walked in the door the sales men greet you as soon as you step out your car. The inside is friendly and welcoming. The My experience started before I walked in the door the sales men greet you as soon as you step out your car. The inside is friendly and welcoming. The things they offer for everyone even kids is great to help with the long process of looking for a car. I would definitely recommend this place to anyone looking for a car everyone has grade A customer service even the service department. More

Great Experience Mark Chartrand and the team at Merchants Automotive Group were very helpful in the car buying process. They worked with me to make sure I was happy wi Mark Chartrand and the team at Merchants Automotive Group were very helpful in the car buying process. They worked with me to make sure I was happy with the car and the price. More

Great fun honest place to deal with We went in trying to get s second car so we didnt want to dpend alot they had several to choose from they found a nice clean ready to go car fir us an We went in trying to get s second car so we didnt want to dpend alot they had several to choose from they found a nice clean ready to go car fir us and great financing too More

Pleasant and relaxing experience We were recently at Merchants to look for an SUV. We had an idea what we were looking for and after driving a few vehicles and doing a bit of online e We were recently at Merchants to look for an SUV. We had an idea what we were looking for and after driving a few vehicles and doing a bit of online education, we were pleasantly surprised by the knowledge and lack of aggression of Rodney our salesman. He never once pressured us and never tried selling us something we did not want. He provided us with enough information to make a good decision that worked for us. The entire time we were there, Rodney Mathews and Scott Rienert made our experience purchasing our Kia Sorento pleasant and answered all our questions and made us feel like we were part of their own family. More

Amazed at Experience I was amazed at how easy and helpful merchants was to deal with. I had just had an accident and totaled my old car, I needed a new car. I went in an I was amazed at how easy and helpful merchants was to deal with. I had just had an accident and totaled my old car, I needed a new car. I went in and talked to Ryan and I drove out with a car that day. Not only did I get a car but I feel I got a great deal, with a great company that stands behind their vehicles. Thank you Merchants and thank you Ryan. More

The whole experience was a breeze We walked in looking to test drive a car we saw online at a great price. Rodney greeted us and started the application process, brought the car aroun We walked in looking to test drive a car we saw online at a great price. Rodney greeted us and started the application process, brought the car around and was even considerate of my Wife who was in a leg cast and brought the car to their ramped entrance. We could have driven it away that night but someone forgot the checkbook! We came back the next day to finalize paperwork and Rodney didn't let us leave until we got our phones synced to the Bluetooth and working. That's customer service! More

Complicated made easy Going in with special circumstances,Joe Hodgson and Gorden Lewis made a potentialy trying experiance a much more pleasent car buying one. Thanks Scott Going in with special circumstances,Joe Hodgson and Gorden Lewis made a potentialy trying experiance a much more pleasent car buying one. Thanks Scott for the phone calls. More

Excellent Experience Joe Hodges was both patient and knowledgeable. Unlike a typical car shopping experience, the only pressure we felt was that which we placed on oursel Joe Hodges was both patient and knowledgeable. Unlike a typical car shopping experience, the only pressure we felt was that which we placed on ourselves. We were happy to do business with him. More

Easy and helpful Helpful and willing to work with you to achieve your requests or as best they possibly can. Explain all charges in the closing process and answer que Helpful and willing to work with you to achieve your requests or as best they possibly can. Explain all charges in the closing process and answer questions you may have. More

Great experience After spending many hours at another dealership and getting no satisfaction, I went to merchants and test drove a car within minutes of walking throug After spending many hours at another dealership and getting no satisfaction, I went to merchants and test drove a car within minutes of walking through the door and had a deal done within an hour ! More