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Merchants Auto

Hooksett, NH

4.5
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,063 reviews

March 07, 2016

vehicle purchase We had a great experience with Merchants auto in Hooksett NH and would highly recommend to family and friends! We will do business there again! Thank More

by car guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Adams, Timothy Randlett
Mar 15, 2016 -

Merchants Auto responded

Thank you for sharing your experience we appreciate you . Visit us anytime after April 15 for free car washes. Scott Rienert Internet Manager 1-800-288-6999

March 06, 2016

it was a great experience I have bought a lot of vehicles in my lifetime and I finally felt welcome. Your staff is professional and very easy to speak to. I would recommend all More

by Vic111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, John Manning, Eli Ruiz
Mar 15, 2016 -

Merchants Auto responded

"I have bought a lot of vehicles in my life time and i finally felt welcome ." Thank you for sharing your experience we appreciate you . Visit us anytime after April 15 for free car washes. Scott Rienert Internet Manager 1-800-288-6999

Mar 15, 2016 -

Merchants Auto responded

Thank you for sharing your experience we appreciate you . Visit us anytime after April 15 for free car washes. Scott Rienert Internet Manager 1-800-288-6999

February 29, 2016

amazing service The Sales Rep Joe Hodgson was amazing, he was very helpful. He gave me different options for cars, that were around my price range and did not pressur More

by Lindsay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hodgson
Mar 05, 2016 -

Merchants Auto responded

"While we were waiting for a response he interacted with us so we weren't sitting there bored" Thank you for sharing we appreciate you!! Scott Rienert Internet Manager 1-800-288-6999

Mar 05, 2016 -

Merchants Auto responded

"While we were waiting for a response he interacted with us so we weren't sitting there bored" Thank you for sharing we appreciate you!! Scott Rienert Internet Manager 1-800-288-6999

Mar 05, 2016 -

Merchants Auto responded

"While we were waiting for a response he interacted with us so we weren't sitting there bored" Thank you for sharing we appreciate you!! Scott Rienert Internet Manager 1-800-288-6999

February 28, 2016

Amazing experience I was happy with everything I told the sales man Chris upfront our situation and what we wanted and had to work with and he was able to make what we w More

by Smi.luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Christopher Kordas
Mar 05, 2016 -

Merchants Auto responded

Also I feel they go above and beyond making there customers feel comfortable and they are very family orriatated. Thank you for sharing and we appreciate you. Scott Rienert Internet Manager 1-800-288-6999

February 28, 2016

Outstanding Service! Outstanding Experience! The sales rep Lisa was amazing. She really listened to what I was looking for and made sure every vehicle I test drove met my More

by Tiffany88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2016 -

Merchants Auto responded

"She really listened to what I was looking for and made sure every vehicle I test drove met my requirements. Once I found the right vehicle Lisa made everything easy and seamless. I never felt overwhelmed. Best experience ever!" Thank you for sharing!!!! Scott Rienert Internet Manager

February 27, 2016

Amazing experience Chris and mike teamed up and made my car buying experience flawless. This is my second purchase with merchants and once again the knocked it out of th More

by Massey dunham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Mike Amburg, Christopher Kordas
Feb 27, 2016 -

Merchants Auto responded

"Chris and mike teamed up and made my car buying experience flawless" the dynamic due !!! thank you for sharing we appreciate you. and visit us for free car washes at the end of april Scott Rienert Internet Manager 1-800-288-6999

February 27, 2016

Purchased a car I was treated very nicely and by a respectful team. Joe the salesman was all about my best interest. It was a great experience. Perfect More

by ODIAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hodgson
Feb 27, 2016 -

Merchants Auto responded

thank you for sharing . we appreciate you. Scott Rienert Internet Manager 1-800-288-6999

February 27, 2016

Very pleasant, professional Eli Ruiz was very professional, attended to my issues immediately, was overall very helpful and not "pushy". Overall experience very pleasant. Would r More

by JeannJude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Eric Campbell, Eli Ruiz
Feb 27, 2016 -

Merchants Auto responded

"Eli Ruiz was very professional, attended to my issues immediately, was overall very helpful and not "pushy". thank you fro sharing your experience with us and visit us for free car washes at the end of april. Scott Rienert Internet Manager 1-800-288-6999

February 27, 2016

Fantastic service found a car within minutes. Peter was great with answering questions, especially with my dad who asked many of them. Thank you very much Peter Phaneuf More

by Colbymalo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Phaneuf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gordon Lewis
Mar 05, 2016 -

Merchants Auto responded

"found a car within minutes. Peter was great with answering questions, especially with my dad who asked many of them." We appreciate you choosing us . Visit us mid April and anytime after for free car washes when our new car wash opens. Scott RIenert Internet Manager

February 26, 2016

My new car! Everyone was very friendly and helpful. Rudy worked with me to get me into just the right car! It was a pleasure, and I will send my friends and fam More

by Doodle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Makara
Feb 27, 2016 -

Merchants Auto responded

"I had a much better experience than at other dealers." Thank you for letting us know we appreciate you. Scott Rienert Internet Manager 1-800-288-6999

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