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Merchants Auto

Hooksett, NH

4.5
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,063 reviews

December 18, 2015

Had a great experience with the dealership I was missing the antenna on my car call Joe he was right on top of that got the part sales office called me said the part was in schedule appointmen More

by Gl766
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gordon Lewis, Joe Hodgson
Dec 23, 2015 -

Merchants Auto responded

"Had a great experience with the dealership" Thank you for sharing and yes Joe is a consummate professional. Call us if you need anything. Scott RIenert Internet Manager 1-800-288-6999

December 07, 2015

Car Buying Made Easy I went into Merchants having an idea of what I wanted. Working with Skip made the entire process even easier. He was professional, personable and took More

by BLW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Jackson
Dec 23, 2015 -

Merchants Auto responded

thank you for sharing and congratulations. Remember to stop my for free car washes anytime we are open. Scott Rienert Internet Manager 1-800-288-6999

December 06, 2015

Experience was easy and quick Joe was very helpful and personable. He helped pick the car I wanted, the team arranged the financing and I signed the paperwork all in about 3 hours More

by smurphy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rienert, Joe Hodgson, Timothy Randlett
Dec 23, 2015 -

Merchants Auto responded

thank you for being such a wonderful client. It is great to deal with clients like you. Congratulations. Scott Rienert Internet Manager 1-800-288-6999

December 02, 2015

Big Help! My husband and I would like to thank Rodney Matthews for all his assistance finding the perfect vehicle for our growing family. His knowledge and frie More

by cretia333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Matthews, Rodney Mathews
Dec 23, 2015 -

Merchants Auto responded

" His knowledge and friendly demeanor made the process effortless for us." Rodney is an amazing person and a fantastic asset to our company. Congratulations and thank you for sharing. Scott Rienert Internet Manager 1-800-288-6999

November 23, 2015

Skip Jackson is great We went in without much hope to get a car, but Skip got it done, very patient and accommodating. Got us into a great car. More

by Bob
Recommend Dealer
Yes
Employees Worked With
Other Employees : Skip Jackson
Dec 23, 2015 -

Merchants Auto responded

"very patient and accommodating." Skip is an amazing listener and has a lot of patience. Thank you for choosing Merchants and congratulations. Scott Rienert Internet Manager 1-800-288-6999

November 20, 2015

Professional quality experience. I'd like to thank Skip Jackson for his work getting me a great looking fuel efficient vehicle. Skip and Service dept.: Knowledgeable, helpful & Profes More

by Altima Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Manning, Skip Jackson
Dec 23, 2015 -

Merchants Auto responded

Both John Manning and Skip Jackson are some of our best employees. Thank you for sharing , Scott RIenert Internet Manager 1-800-288-6999

November 15, 2015

Positive experience, start to finish. Rich was so kind, took the time to listen to my situation, and got me into a wonderful car. I am so grateful for him! More

by melaniewelch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Rich Interrante
Dec 23, 2015 -

Merchants Auto responded

"Positive experience, start to finish." Thank you love the title !!! Thanks for sharing your experience Scott Rienert Internet Manager 1-800-288-6999

November 13, 2015

Pure amazingness at its best I bought a car from Merchants a few weeks ago and love it. Mr. Skip Jackson was perfection personified. He was not only helpful, but he was such a gen More

by outcastruforreal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Skip Jackson
Dec 23, 2015 -

Merchants Auto responded

"Mr. Skip Jackson was perfection personified. " Perfection personified oh my i cant possibly tell him ..... Lol Thank you for sharing and he is a great man. Scott Rienert Internet Manager 1-800-288-6999

November 09, 2015

Great Variety They have a huge amount of cars to choose from, prices, mileage, working with YOU the customer, making it easier for YOU the customer..plenty of toys More

by Danielle, Chip & Christopher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Coimbria, Mike Amburg
Dec 23, 2015 -

Merchants Auto responded

Thank you ! Wow and congratulations what a great review we appreciate you taking the time to write this. Scott Rienert Internet Manager 1-800-288-6999

November 05, 2015

professional and easy The service department treats you with respect! The sales department is also very good at what they do! I would recommend them to anybody.....anyti More

by ken
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 23, 2015 -

Merchants Auto responded

"The service department treats you with respect! The sales department is also very good at what they do! I would recommend them to anybody.....anytime!" We do our best !! Thank you for sharing Scott Rienert Internet Manager 1-800-288-6999

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