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Merchants Auto

Hooksett, NH

4.5
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,063 reviews

November 03, 2015

Good service, right price, first time in decade I've bought a car, Mike made it quick and easy, In a word Thanks to all, I will be recomending them as highly as I can More

by hellcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Amburg, Jim Marsh
Dec 23, 2015 -

Merchants Auto responded

"mke made it quick and easy, In a word Thanks to all, I will be recomending them as highly as I can" Thank you so much for this short and too the point review. Scott Rienert Internet Manager 1-800-288-6999

November 01, 2015

looking for a newer vehicle I had a hassle free and care free experience. The salesman Rich was very help full with getting me the vehicle that I had purchased completely hassle More

by hyl2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Rich Interrante, Scott Rienert, John Manning
Dec 23, 2015 -

Merchants Auto responded

"I had a hassle free and care free experience. The salesman Rich was very help full" Thank you for sharing Scott Rienert Internet Manager 1-800-288-6999

October 29, 2015

New car, no hassle. Friendly no pressure atmosphere. Salesman work with you to find the best fit for you. Fast and smooth purchase, no hassle. Staff polite and patient. W More

by jeep302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rodney Mathews , Rodney Mathews
Dec 23, 2015 -

Merchants Auto responded

"New car, no hassle. 4 words with a lot of impact !!! Thank you and congratulations Scott Rienert Internet Manager 1-800-288-6999

October 26, 2015

Great service easy sale I went to Merchants after a long work day just to look around and speak to someone about the possibility of getting a car. To my surprise I walked out More

by christyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod , Rodney Mathews
Dec 23, 2015 -

Merchants Auto responded

" Rod and the finance manager where the best!!!!!! Thank you Merchants." I agree with you they are the best.... Congratualitons and remember free car washes scott rienert interenet manager

October 26, 2015

Poor credit no problem I'm a man with below average credit and Skip Jackson and the Merchants Auto Team got me approved for a car and only took a couple hours to do paperwor More

by Camp89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Jackson
Dec 23, 2015 -

Merchants Auto responded

"Poor credit no problem" Regardless of credit everyone is treated with the uttmost respect. Congratulations thanks for choosing us! Scott Rienert Internet Manager 1-800-288-6999

October 25, 2015

Fantastic place to buy a used car! We went to Merchants looking for a car to buy our Daughter. This was to be her first car ever in her name. Our Sales Representative was helpful, court More

by Kelly68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Joe Hodgson
Dec 23, 2015 -

Merchants Auto responded

"This was to be her first car ever in her name. Our Sales Representative was helpful, courteous and not pushy at all. She left there with a car that still has factory warranty on it! The entire team at Merchants were so helpful and understanding". thank you for sharing and tell your daughter congratulations again and to stop by for free car washes anytime and she has 1 free oil change . Scott Rienert Internet Manager 1-800-288-6999

October 25, 2015

Veloster In a bad place financially and Skip went above and beyond to get me into a car I needed to get my life on track. Thank You More

by MJP east kingston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Skip Jackson
Dec 23, 2015 -

Merchants Auto responded

thank you for sharing ! We appreciate you choosing us and taking the time to do this review. Please stop by for free carwashes . Scott RIenert Internet Manager 1-800-288-6999

October 23, 2015

Great Customer Service! Our family has been buying cars from Joe Hodgson for years. He is very personable and more importantly for us, trustworthy. When he told us he had sta More

by sbourassa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Joe Hodgson
Dec 23, 2015 -

Merchants Auto responded

"Great Customer Service!" Thank you for sharing ! Remember free car washes and inspection and 1 free oil change Scott Rienert Internet Manager 1-800-288-6999

October 23, 2015

Best Customer Service I went to Merchants Auto and was welcomed by Skip Jackson. He really understood my situation and actually listened to me. He was not pushy or did no More

by Gregg Whiting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Jackson
Dec 23, 2015 -

Merchants Auto responded

" He was not pushy or did not act like your "typical" sales person. He was well educated in his profession and extremely knowledgeable" We are not your typical dealership and we thank you for sharing your experince with us. Scott RIenert Internet Manager 1-800-288-6999

October 22, 2015

Comfortable, easy, trustworthy, no pressure! I recently decided to purchase a 'nearly new' vehicle after owning my previous car for 7 years. I know how quickly cars depreciate in value the moment More

by LisaLu603
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Mike Amburg, Scott Rienert, Jim Marsh
Dec 23, 2015 -

Merchants Auto responded

"Comfortable, easy, trustworthy, no pressure!" Exactly!!! thank you for sharing, Scott Rienert Internet Manager 1-800-288-6999

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