Merchants Auto

Better then the rest I used another large local dealer 3 years previously and was disappointed from the start. In fact while buying the car my wife wanted to leave due to I used another large local dealer 3 years previously and was disappointed from the start. In fact while buying the car my wife wanted to leave due to waiting almost 9 hours from start to finish. Not with Merchants, my wife and I from start to finish were there about 2 hours. We got greeted with a smile even though we had arrived very close to closing. Ryan our sales Rep. got us the vehicle we wanted without a run around, very kind the whole time while we had a less then perfectly behaved child in tow. Steve got us a great loan and we could not be happier with our experience. We will be back to buy more vehicles here and when someone asks us where to buy a car or truck we will tell them Merchants. Thank you again Ryan we are enjoying the Chevy Equinox! Happy Customers, Mr. and Mrs. Millette More

sales proffesional Rudy used his extensive years of 1 to help make a discission on the best car for me in sticky situation . He listened and respected the spacific Rudy used his extensive years of 1 to help make a discission on the best car for me in sticky situation . He listened and respected the spacific needs i had and took them in acount through out the process. His calming deminor changes the way car sales man are typicly depicted. Both Rudy Marcus and Steve all were knowlegble confident friendly and made a stressful situation run smooth as silk. Buying a car became problem solving situation not a stress creating one. More

Bob is the best! Bob was extremely kind and courteous; he knew the car-buying process inside and out, as he told me has been in the business a long time! I felt confid Bob was extremely kind and courteous; he knew the car-buying process inside and out, as he told me has been in the business a long time! I felt confident that he was going to get me the car I wanted, and he did! Thank you, Bob! More

very nice Had a very pleasant and comfortable visit. Peter was great taking the time to show us many cars and when we did decide he took us through the process Had a very pleasant and comfortable visit. Peter was great taking the time to show us many cars and when we did decide he took us through the process very friendly and professionally. i would recommend him to anyone looking for a used car. Thanks More

Will never shop anywhere else!!! I have damaged credit and have not been able to purchase a car in over 2 years.. I was turned away from every local dealer in our area. I called Dan I have damaged credit and have not been able to purchase a car in over 2 years.. I was turned away from every local dealer in our area. I called Dan at Merchants and he took care of me from the beginning. From the internet to the sales floor I didn't have to wait or do any worrying my dealer had everything ready when I got there including the loan that I was terrified I would not get.. because of this experience I will never go any place else to buy a car, we live 2 hours away and it was well worth the trip. I recommend my dealer Dan he was fantastic I appreciate all he did for me and my family.. Thank You Dan Adams Wonderful non stressful experience. More

Second car purchased here. Will be back for the next I have tried a few dealerships in the Manchester-Hooksett area. I visited Team-Nissan and they were not the least bit welcoming. It was a "get 'em i I have tried a few dealerships in the Manchester-Hooksett area. I visited Team-Nissan and they were not the least bit welcoming. It was a "get 'em in the door and put them on a worksheet" kind of shop if you know what I mean. We had already intended to visit Merchant's as the next dealership in line so we ended up there right before closing. I knew exactly what I was looking for and made it clear. I was met at the door by the sales manager, Miro, who was a very pleasant person. Our salesperson, Bob Donati, was excellent as well. His years in the business and his friendliness were more than welcoming. Merchant's does not deal in "fresh from the factory" vehicles which is fine by me because they don't stay that way very long in the first place. The vehicle that I ended up purchasing is a 2012 Hyundai Sonata with only 19k miles on it. The thing was in perfect condition. It may as well have been new. I will conclude by saying that if you are in the area and in the market for a pre-owned car in perfect condition and at the best price around you would be doing yourself a disservice by not shopping Merchant's first. More

Awesome place to buy a car! Everyone we talked with were so nice and professional. We explained our situation, they gave us a rental car, for free knowing we really needed it, ev Everyone we talked with were so nice and professional. We explained our situation, they gave us a rental car, for free knowing we really needed it, even let us keep it when we needed it longer than originally thought! We got the best deal possible and are so happy with our van! More

Above expectations! I went here to see if I could get out of a lease with high mileage and left there with a low mileage used Venza. Great finance rate and no money down I went here to see if I could get out of a lease with high mileage and left there with a low mileage used Venza. Great finance rate and no money down! Great Job Peter P, amazing experience at Merchants Auto because of you! More

Not your average Dealership I had had some really bad luck over the last few years. I had gone threw a divorce and a medical condition that had me off work for almost a year. I had had some really bad luck over the last few years. I had gone threw a divorce and a medical condition that had me off work for almost a year. The Pick-up I was driving had over 250,000 miles on it and was a breakdown looking for a place to happen. My heart sank when all I thought all I could get, due to credit issues, was a High milage Headache that someone else traded in for a high price and high interest financing for the overpriced headache from a company no one ever heard of. My situation looked bleak and I felt I had little options. A friend of mine told me about an ad on the radio for Merchants Auto Group. I was extremely sceptical. I took a ride over there thinking I was going to see another !00,000 mile car lot with a dealership staff who were going to try to talk me into a high priced vehicle that would not last me six months without a serious repair. I had little hope. I am still amazed at what I found. Merchants Auto group was Far more than I could have imagined or hoped for. I walked in the door feeling like I was at a new car dealership which at first left me to feel that they would probably laugh me out the door when I applied for a loan. My mindset was about to be permanently changed. The inventory was vast with a extremely large selection of low milage newer vehicles. The place was clean and had its own service shop and body shop. The feeling was that I was actually dealing with professionals and that everything was on the up and up was beginning to make me feel a bit more relaxed. The staff was far above anything I could have hoped for. I could not believe that my first contact when I walked in the door was the sales manager Miro. He spoke with me and actually worked to see how they could help. What a class Act. Miro was understanding of the situation. Miro did not pass judgement and assured me forn thr get-go that he was there for me and would work with me fairly and would do his best for me. And yes, the man kept to his word. Within 10 minutes he had for me a pre-approved affordable, reasonable financing for me with a reputable commercial bank. Then Miro had me work with Bob Donati. What a great sales guy. Another Class Act!!! Within an hour they had me in a car that I am proud of. Steve the finance manager then work my deal to get me even bettert terms and warranties so that I am covered and worry free about breakdowns for a long time. Bottom line, I was treated by the staff with dignity and respect, There was no judgement on the past, just exceptional customer service and a helpful, curtious, no pressure enviroment. I will never shop elsewere for a car again. Now I know were all the reputable used car sales people are. They work for Merchants. Sincerely, Jeff Chisar More

amazing These guys are great. Informative helpful and over all a great place to go. Bad creditno credit these guys worked wonders to get me into a beautiful c These guys are great. Informative helpful and over all a great place to go. Bad creditno credit these guys worked wonders to get me into a beautiful car with low miles still under factory warranty. My experience with them will make me a repeat customer and a great place ill send anyone who needs help getting a reliable nice car. Fantastic. More