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Merchants Auto

Hooksett, NH

4.5
1,947 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 1,947 reviews

January 08, 2013

We chose Merchants due to the variety of cars offered,quality of cars and financing terms. I spoke and emailed back and forth with Scott Rienert to get to a point where he had two cars that I wa More

by Dawama2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Scott Rienert
Jan 15, 2013 -

Merchants Auto responded

Thank you for your recommendation and for taking the time to share your experience with us. In our sales department, we are focused on being knowledgeable and thorough, as well as accommodating and expedient. We are glad to know that during every step of your interaction with us, Scott was there to help you make the right choice for you. We are also pleased to hear that you enjoy our commercials! If you haven’t already, go find us on Facebook and Twitter so that we can keep you posted on exclusive deals. Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

January 08, 2013

Scott was very helpful and did everything he could to ultimatly make it so i could get into a car that was affordable for me More

by jsmithdemers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rienert
Jan 15, 2013 -

Merchants Auto responded

Thank you for your recommendation. Our sales team always makes an effort to be knowledgeable and thorough, and we’re glad to know that this was consistent in your interaction with Scott. Please don’t hesitate to come in or contact us if there is anything else that we can do for you. Find us on Facebook and Twitter to keep posted on exclusive specials that we are running! Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

January 08, 2013

I had a very pleasant experience while purchasing a new vehicle for myself. As soon as I pulled in Rich was there to greet me and assist me with some vehicles that I researched online. He was very informat More

by DJDefJeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Interrante
Jan 15, 2013 -

Merchants Auto responded

Thank you for your recommendation, and for taking the time to tell us about your experience. Our team strives for excellence in service from the moment a customer pulls up to the moment they leave the lot. We are glad to know that Rich was able to provide that level of care to you during your time with us. Don’t hesitate to come in or contact us if there is anything more that you need. Find us on Facebook and Twitter to keep up with exclusive specials and deals that we are running, and happy driving! Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

January 07, 2013

Rich and Steve were both very helpful in me getting into a vehicle that I would be satisfied in. Rich had 3 other customers that day and he never forgot about my issues while dealing with the other customer More

by vaughnG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Interrante
Jan 15, 2013 -

Merchants Auto responded

Thank you for taking the time to share your experience with us. We strive to be thorough, consistent, and accomodating in our sales department, and we’re glad to hear that Rich and Steve upheld those standards. If there is anything more that you need, don’t hesitate to come back in and see us. Find us on Facebook and Twitter to stay posted on any specials we might be running, and happy driving! Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

January 05, 2013

Scott's the man to talk to when your ready to buy a car! Scott's the man to talk to when your ready to buy a car! He was honest and very helpful. Thanks again scott for your help. Tim Mullikin More

by Timothy Mullikin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rienert
Jan 15, 2013 -

Merchants Auto responded

Thank you, Tim, for your recommendation. Our sales team always does their best to be straightforward and knowledgeable when it comes to customer service. We are pleased to know that that was your experience with Scott. Feel free to come back in and see us if there’s anything else that you need. If you haven’t already, go find us on Facebook and Twitter so that you can stay in the know about exclusive deals! Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

January 04, 2013

From the moment I walked in,everyone was very friendly From the moment I walked in,everyone was very friendly and helpful.Scott Rienert was my salesperson. He was very informative and helpful in helping m More

by A Pilotte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rienert
Jan 15, 2013 -

Merchants Auto responded

Thank you for your kind words! We try to ensure that all of our customers get all of the answers they need to make a decision that best fits them. We are thrilled to hear that Scott was able to provide that level of service to you. Please come and see us if there is anything more we can do for you. Find us on Facebook and Twitter if you haven’t already, and you’ll stay posted on exclusive deals and specials that we run! Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

January 04, 2013

Dealing with Peter Phaneuf has made buying a car an enjoyable experience. He is extremely knowledgeable, friendly, and professional. I will be telling all of my friends and business associates to go t More

by maionemum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Phaneuf
Jan 15, 2013 -

Merchants Auto responded

Thank you for taking the time to share your experience with us. We are committed to providing our customers with first-class service in every aspect to make their interaction with us comfortable all around. We greatly appreciate your recommendation, and are so pleased that Peter upheld our standards during your time with us. We hope that you’ll stop by again if there is anything else that we can do for you. Find us on Facebook and Twitter to stay ahead of the curve on exclusive specials! Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

January 03, 2013

Scott was very helpful with selecting a new car. I chose Merchants because Alan and his staff were always good customers to my store in Hooksett. Scott helped me with chosing options that were right for me More

by elagra25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rienert
Jan 23, 2013 -

Merchants Auto responded

Thank you for sharing your story about Scott! We're glad to hear that he has upheld our reputation of quality customer service and made your car shopping experience simple. We hope you're enjoying your new vehicle, and be sure to let us know if there's anything else we can do for you. Also, if you're not already a fan, check us out on Facebook and Twitter. Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

January 02, 2013

The salesperson was wonderful. I didn't feel any pressure. He listened to what I was looking for, what I wanted to pay and found exactly what I wanted. We are very pleased with the vehicle. We de More

by cluelessonceagain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Makara, Rudy Makara
Jan 23, 2013 -

Merchants Auto responded

We appreciate you taking the time to review your experience at our dealership. It is our goal to match all of our customers with a vehicle that's right for their lifestyle. We're glad to hear Rudy worked hard for you and made you feel comfortable with your purchase. Enjoy your new vehicle, and we look forward to doing business with you in the future. Be sure to check us out on Facebook and Twitter for specials and promotions. Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

January 01, 2013

The sales consultant was very friendly and we felt no pressure to either buy a car that was beyond our budget, nor buy a vehicle we really did not want. The experience left us feeling very good and we in More

by Amy Fessenden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Interrante
Jan 23, 2013 -

Merchants Auto responded

Thanks for writing this great review, Amy! Our staff takes pride in the high level of service we are able to give our customers. It is important to us that we help our guests find the right vehicle at the right price, and Rich would be glad to know that you were pleased with his service. Thank you for your recommendation, and please don't hesitate to let us know if there's anything else we can do for you. Look us up on Facebook and Twitter to stay in the loop with Merchants Automotive! Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com