Merchants Auto

Excellent I had heard their advertisement on the radio and I wasn't quite sure whether they could live up to their ads but they did and I had a very positive ex I had heard their advertisement on the radio and I wasn't quite sure whether they could live up to their ads but they did and I had a very positive experience. Mike and his associates work with me to get me into the right car at the right price. Definitely would recommend them to my friends More

Great experience with Joe C. 1st time purchasing from Merchants and glad we did! Very good price and great experience with entire staff. The car was for my 16 yr old daughter an 1st time purchasing from Merchants and glad we did! Very good price and great experience with entire staff. The car was for my 16 yr old daughter and Joe went through all the functions of the car giving her a lot of confidence driving off the lot! More

Very happy I would like to thank Michael Galer for all his help yesterday. He did an amazing job with helping me get into another car, he was friendly and very p I would like to thank Michael Galer for all his help yesterday. He did an amazing job with helping me get into another car, he was friendly and very polite through the whole process. The only downfall to my experience is that the $29 dollars down doesn't apply to everyone, it's advertised all of the place but you basically have to have perfect credit in order to do that promotion which i feel is wrong. Other than that great job More

Buy From Merchants ask for Gene - You will be Glad you did!! Have been researching & shopping for a couple of months with very unpleasant experiences UNTIL I arrived at MERCHANTS AUTOMOTIVE GROUP Saturday June 9 Have been researching & shopping for a couple of months with very unpleasant experiences UNTIL I arrived at MERCHANTS AUTOMOTIVE GROUP Saturday June 9, 2018. Gene Cocchiarella went above & beyond to help me find the car of my dreams that I could afford -2015 Hyundai Sonata Limited. This was by far the Absolute, Hands-Down, BEST Car Shopping Experience I Have Ever Had in My Life!!! He was genuine, patient, attentive, and with a smile he showed me exactly what I told him I was looking for from the start. Gene did not waste my time showing me anything else. He never tried to "sell" me a car. He walked the lot with me looking at cars, test driving several, discussing the pros and cons, answering all of my questions with a smile until I finally made my decision. Not only was this experience 100% stress free, it was actually enjoyable. THANK YOU GENE!!! More

Best car buying experience. Our sales team was quick and efficient, with a drive to meet your requests. Definitely would recommend going there to anybody. It had to have been the Our sales team was quick and efficient, with a drive to meet your requests. Definitely would recommend going there to anybody. It had to have been the best car buying experience. More

First car buying experience This was my first time buying a car from a dealership. Jeffrey helped us understand exactly what I could get for a loan and what type of car I could a This was my first time buying a car from a dealership. Jeffrey helped us understand exactly what I could get for a loan and what type of car I could afford. He was pleasant and when my mother started being rude to him he handled it very well. Thank you Jeffrey! More

Beautiful car Rodney Mathews was our salesperson but we live almost 3 hours away. Before we went to the dealership he and the sales manager and finance manager answ Rodney Mathews was our salesperson but we live almost 3 hours away. Before we went to the dealership he and the sales manager and finance manager answered all of our questions .We had inquired about 1 car but it was sold and Rodney worked hard to find us another one to suit out needs. We took the ride down and although that car was nice it was a little too small. That's when I saw an Acura that was just beautiful. We fell in love with it and even though they had to get a new approval from the bank, etc everyone was happy to help. We were treated well and it's a fun and relaxing atmosphere! We drove the car home the same day and will definitely refer friends and family there! More

Merchants makes you feel like family My fiancé and I recently purchased a vehicle from Merchants Automotive Group, & we could not be more pleased with, not only the vehicle that we took My fiancé and I recently purchased a vehicle from Merchants Automotive Group, & we could not be more pleased with, not only the vehicle that we took home, but the excellent care & service we received along the way. From the minute we were greeted at the door, to the final moment of purchase & every moment in between, we felt cared for & confident that we were in great hands. I’ve never had such a positive car buying experience, to where I felt without a doubt, I won’t be purchasing vehicles from anywhere else but here in the future. Michael Galer and Scott Chavanelle both went above and beyond to help get us in the vehicle that stole our hearts, they wouldn’t give up until we drove off the lot in our 2014 Ford Fusion (which was in mint condition and had only 11,000 miles on it)- we were and still are thrilled! We will be loyal returning customers for sure & will highly recommend Merchants to family and friends. My fiancé and I will be returning for the great customer service, unbeatable prices & the amazing perks that come from buying vehicles here (free state inspections, free car washes, 5 day exchange program, etc); our kids will be returning for the popcorn and balloons. :) Thank you so much to the staff at Merchants Automotive Group- we truly appreciate you! Liz and Ross More

Fantastic Experience This was the second vehicle we bought from Merchants. Once again they made the process quick and easy. I filled out the form online to get pre-approve This was the second vehicle we bought from Merchants. Once again they made the process quick and easy. I filled out the form online to get pre-approved. They called to set up an appointment with Jim Smith. He guided us through the process and we couldn't be happier. He is knowledgeable and professional. The end result was getting a great car with a great warranty and a great payment. Drove it home the same day. Couldn't recommend them enough. More

Have I got sales guy for you!! What a deal I just got. Hassle free, did it mostly through text messages. I'm probably not super easy to deal with and I want what I want when and how What a deal I just got. Hassle free, did it mostly through text messages. I'm probably not super easy to deal with and I want what I want when and how I want it. Well, did I find the guy to handle all of my needs. Fast, friendly and totally accommodating. Chris Kordas is your guy, if you are looking for fast and exceptional service! Merchant's is a great dealer and they really care about their customers. I actually had a great time there today. Lots of laughs and everyone is so personable I was in and out and driving home in my new car in 2 hours. Thank so much for the great service and awesome car. I am in love and I will be back. More