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Metro Ford, Inc.

Independence, MO

4.7
602 Reviews
More Reasons to Buy at Metro Ford Independence We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership. Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors. Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied. Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years. Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities. To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO. No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
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2860 S Noland Rd.

Independence, MO

64055

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Showing 602 reviews

August 02, 2014

Great experience at Metro Ford I had a great overall experience in purchasing my new Ford Focus SE at Metro Ford. Thumbs up all the way. I would highly recommend!! More

by Brams500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Indelicato
July 06, 2014

Used Car Purchase Just traded my wifes Ford Escape for a low mileage 2010 Ford Edge. This is our 3rd purchase from Metro Ford and in each case they have been excellent More

by davedeluca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin jameson, George Indelicato
June 04, 2014

Smooth Operators I never knew buying a new truck could be so easy. The experience was great, the staff was knowledgeable, and all questions were answered. Thank you More

by Truckin14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Indelicato
May 14, 2014

Good people, relaxed purchase I went on to Metro Ford's website to browse their inventory and see what they had available in their used vehicle inventory. I filled out a Black Boo More

by RRTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Indelicato
April 05, 2014

worst experience of my life Do not spend one dime at this Service Department. I was treated horrible when asked to speak to supervisor he was no better. This is really sad becaus More

by mikek1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 15, 2014 -

Metro Ford, Inc. responded

We are sorry to hear that you had a less than perfect visit to our dealership. As a service center we strive to ensure that all our customers needs are met. Since your visit here there has been a management change and we would like the opportunity to be able to resolve your concern. As you mentioned you live close to our dealership and we would like to be able to serve you with satisfaction. While we understand your visit didnt go well we would like to be able to speak with you and see if there is any possible way we could resolve your concern and re earn your trust as it truly matters to us that your expectations are met. Please feel free to call (816)254-9803 x160 or stop by the dealership as we would like to change your opinion and be able to have a positive impact with your automotive needs.

March 15, 2014

Wife and I purchased a used Edge LTD recently and really enjoyed the overall experience with Metro Ford. Brought Mom and she bought one too. Came on recommendation from our kids as they also purchased an Ed More

by davec8656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Curtis Owen, George Indelicato
February 05, 2014

George was super nice and was not pushy by any means, he was there to answer my many questions throughout the week before I made my purchase ! Highly recommend this dealership , rick in financing was great More

by Abrielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Curtis Owen, Emery Stone, George Indelicato
October 29, 2013

The whole experience of buying the truck was great, George is excellent at his job, he does a very nice job in explaining the vehicle to doing the paperwork. I've bought several new vehicles in the pas More

by Jcas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Indelicato
October 11, 2013

George Indelicato went the extra mile to put us in the "right" vehicle. We started out looking at Certified Preowned Cars due to a previous Ford product I purchased in 2008. With all the great rebates goi More

by rgraha47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Indelicato
October 04, 2013

I recently came to Metro Ford to purchase a vehicle. My experience was one of the most satisfying. The service went above and beyond my expectations. I would like to compliment George Indelicato and Kent More

by stephmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Stenvall and Kent Martin, Emery Stone, George Indelicato
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