Metro Ford, Inc.
Independence, MO
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great experience at Metro Ford I had a great overall experience in purchasing my new Ford Focus SE at Metro Ford. Thumbs up all the way. I would highly recommend!! I had a great overall experience in purchasing my new Ford Focus SE at Metro Ford. Thumbs up all the way. I would highly recommend!! More
Used Car Purchase Just traded my wifes Ford Escape for a low mileage 2010 Ford Edge. This is our 3rd purchase from Metro Ford and in each case they have been excellent Just traded my wifes Ford Escape for a low mileage 2010 Ford Edge. This is our 3rd purchase from Metro Ford and in each case they have been excellent to deal with. We found the sales people to be helpful, friendly, and fair to deal with. All in all I couldn't be more pleased with our experience and I would highly recommend Metro Ford to anyone looking to purchase a new or used car. More
Smooth Operators I never knew buying a new truck could be so easy. The experience was great, the staff was knowledgeable, and all questions were answered. Thank you I never knew buying a new truck could be so easy. The experience was great, the staff was knowledgeable, and all questions were answered. Thank you to the guys at Metro Ford in Independence for making everything so smooth. More
Good people, relaxed purchase I went on to Metro Ford's website to browse their inventory and see what they had available in their used vehicle inventory. I filled out a Black Boo I went on to Metro Ford's website to browse their inventory and see what they had available in their used vehicle inventory. I filled out a Black Book evaluation on my trade and got a response back from the dealership thanking me for checking out the website and asking if there was anything they could do to help. I responded back that I had not seen any vehicles that were in my price range and that I had a trade in. George Indelicato responded back and we exchanged several emails until I decided to come in and see what kind of deal they could work out with me on a trade for my current vehicle. They gave me a fair trade value for my vehicle and were able to find a truck for me that fit my family and work needs. Both George and his manager were courteous and attentive to my requests. When I buy a vehicle, I know everything about it before I set foot in the door. Most sales people want to throw out their pitch and come off pushy when they think a deal isn't going their way. From the beginning, my experience with George at Metro Ford was a very relaxed one. No talking down to me, no pushy tactics...just an honest conversation and a positive outcome for both of us. Glad I went to Metro Ford. More
worst experience of my life Do not spend one dime at this Service Department. I was treated horrible when asked to speak to supervisor he was no better. This is really sad becaus Do not spend one dime at this Service Department. I was treated horrible when asked to speak to supervisor he was no better. This is really sad because they are only a mile from my house. This was my first time using them and I won't be back. They seemed to be more worried about who's job it was rather than getting my car fixed More
Wife and I purchased a used Edge LTD recently and really enjoyed the overall experience with Metro Ford. Brought Mom and she bought one too. Came on recommendation from our kids as they also purchased an Ed enjoyed the overall experience with Metro Ford. Brought Mom and she bought one too. Came on recommendation from our kids as they also purchased an Edge. Great bunch of folks to deal with, though they need some touching up on communication and organization. We had to return to get our MVI slip so we could get the tags transferred. Also, before we took delivery we (I) indicated that the car had no license plate bracket in front. When we got there to pick it up, it still had no bracket. This is only a minor thing, but a bit inconvenient to have to come back. Also, updating the online photos would be appreciated as my son-in-law came to look at a pickup that he believed was black only to find it was not. This is why I rated our experience as good, but not great. More
George was super nice and was not pushy by any means, he was there to answer my many questions throughout the week before I made my purchase ! Highly recommend this dealership , rick in financing was great was there to answer my many questions throughout the week before I made my purchase ! Highly recommend this dealership , rick in financing was great too , wouldn't try to sell things you did not need, glad I made business with them More
The whole experience of buying the truck was great, George is excellent at his job, he does a very nice job in explaining the vehicle to doing the paperwork. I've bought several new vehicles in the pas George is excellent at his job, he does a very nice job in explaining the vehicle to doing the paperwork. I've bought several new vehicles in the past and no one else has ever done this great of a job. I would highly recommend my family and friends to buy a vehicle from George Indelicato at Metro Ford in Independence, MO More
George Indelicato went the extra mile to put us in the "right" vehicle. We started out looking at Certified Preowned Cars due to a previous Ford product I purchased in 2008. With all the great rebates goi "right" vehicle. We started out looking at Certified Preowned Cars due to a previous Ford product I purchased in 2008. With all the great rebates going on in Truck Month George found us a new 2013 F150 100 miles away that fit our needs and budget and came with a 100000 mile drive train warranty since it was truck month. We couldn't be happier with the whole buying process at Metro Ford. No high pressure sales and the whole experience was wonderful. Kudos to George and the staff at Metro Ford More
I recently came to Metro Ford to purchase a vehicle. My experience was one of the most satisfying. The service went above and beyond my expectations. I would like to compliment George Indelicato and Kent experience was one of the most satisfying. The service went above and beyond my expectations. I would like to compliment George Indelicato and Kent Martin, along with the entire team for their excellent service they provided me. I was pleased with their professional manner. George is a real asset to your business. Anyone who treats customers with care and respect is truly and edge over your competition. I will definitely go out of my way to patronize where I was treated so well. You definitely gained a new customer! More






