Metro Ford, Inc.
Independence, MO
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I came here looking for my first car. The car I was wanting wasn't meant to be. They had showed me an even better car and I LOVE it!!!! I am very happy with my 2005 Ford Taurus. Thank you Metro Ford yo wanting wasn't meant to be. They had showed me an even better car and I LOVE it!!!! I am very happy with my 2005 Ford Taurus. Thank you Metro Ford you guys are the best :) More
Curtis has been our family car salesman through four vehicles. It is getting easier and easier to buy a car from him. He never forgets what you wanted in teh previous years and is always helpful in th vehicles. It is getting easier and easier to buy a car from him. He never forgets what you wanted in teh previous years and is always helpful in the search. I have recommended friends and family to him and would feel comfortable doing it again. Each department I went through when buying my vehicle was just as pleasant. Everything was explained throughly and if I didn't need it, they said so. Thanks again Metro Ford More
The whole experience was very nice. My salesman, Brian, listened to what I needed and wanted and stuck to that. Everyone at the dealership that I came into contact with was very nice to work with and I ne listened to what I needed and wanted and stuck to that. Everyone at the dealership that I came into contact with was very nice to work with and I never felt any pressue. I was also hapy with the fact that it did not take all night to purchase my car. Everyone was very aware of my time and respectful. More
This was the BEST car buying experience I have ever had, my sales man was awesome and so easy to work with! I will definatly be back to metro for my next car........I will definitely recommend metro Ford to my sales man was awesome and so easy to work with! I will definatly be back to metro for my next car........I will definitely recommend metro Ford to any one I know looking to buy a car.....Brian Reavis was by far the best salesman I've ever felt with definitely a 5star rating!!!!!!! Thank you, Heather Harman More
My wife is interested in the new model Escape,I Knew it was time to trade in our old car,since we moved to Independence, Mo. I wanted to buy locally so I went to Metro Ford,was met by Barry as soon as I go was time to trade in our old car,since we moved to Independence, Mo. I wanted to buy locally so I went to Metro Ford,was met by Barry as soon as I got out of my car,very friendly and wanted to know how he could help. Barry asked what type of vehicle I was interested in,showed me one of the top line Escapes, and I also drove it,enjoyed it very much, while we were doing this my car was being looked at for trade in value. Barry thought I should bring my wife in to see the vehicle, we came back later that day and test drove it. My wife was very pleased, we left, I checked to other dealerships on pricing and was happy with Metro Ford,so we purchased a new Escape SEL from you folks,the reason why is because of pricing, where dealership is located from our home, word of mouth on how your dealership treats it's customers and service on their vehicles. More
Erich took his time with us when we came in. He found out our needs and our wants. He went the extra mile and didn't waste our time. I had just totaled my Explorer and we needed a vehicle. After visit out our needs and our wants. He went the extra mile and didn't waste our time. I had just totaled my Explorer and we needed a vehicle. After visiting with us we ending up buying two vehicles. He didn't stop there. We have had to have one of them in the service center a couple of times with warranty work and each time he has showed interest in our problem and followed up with service and us. I don't feel like I know a salesman that I trust but I feel like now I have a friend who is my salesman. More
Brent: went out of his way to see that my wife's car was in a safe operation with 4 new tires and a 4 wheel alignment. He also made sure that I understood what the tech did on the car. in a safe operation with 4 new tires and a 4 wheel alignment. He also made sure that I understood what the tech did on the car. More
George had great customer service skills. He was knowledgeable about the vehicle. He introduced me to the general manager, the customer service manager, the after market manager and the finance man knowledgeable about the vehicle. He introduced me to the general manager, the customer service manager, the after market manager and the finance manager. He went out of his way to make me feel welcome. He treated me with respect and was efficient with the paperwork process and helped me transfer all of my personal belongings out of my trade in vehicle and into my new purchase. He also helped me understand the snyc system and program my phone contacts. More
Contacted Curtis Owen via phone regarding a used truck at the dealership. Mr. Owen answered all my questions and we agreed upon a fair price for the vehicle. Traveled 637 miles to KC, Missouri. Mr. Owen pick the dealership. Mr. Owen answered all my questions and we agreed upon a fair price for the vehicle. Traveled 637 miles to KC, Missouri. Mr. Owen picked up me and my wife at a motel near airport saving us a $200.00 taxi ride to the dealership. Vehicle was exactly as described. Most excellent experience. Will certainly consider this dealership for future vehicle purchases. Love our new truck. More
I had a good experience negotiating back and forth on the price of the automobile. Everyone was nice and friendly. Chris Bell was the salesman that we dealt with. He came outside to greet us. He was very ni price of the automobile. Everyone was nice and friendly. Chris Bell was the salesman that we dealt with. He came outside to greet us. He was very nice and polite. Very knowable of the Ford Edge that we ended up buying. He was instrumental in the decision we made in buying from Metro Ford. Great person to deal with. We would highly recommend him as the salesman to deal with to anyone buying a car from Metro Ford. More