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Metro Ford, Inc.

Independence, MO

4.8
587 Reviews
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2860 S Noland Rd.

Independence, MO

64055

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Showing 587 reviews

March 05, 2013

The people I worked with were very knowledgeable and made me feel welcome from the time I arrived on the lot . They were so patient with me and made sure I knew everything about every car I test drove. Even More

by hcrobie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brent Davidson, Emery Stone, George Indelicato
March 05, 2013

I purchased a set of 4 mischlin tires which cost over a thousands dollars and when I picked up my vehicle the tires were dirty and my rims were left smugged and dirty. I think if I spend this kind of mon More

by greentn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David M. Moorhead
Mar 05, 2013 -

Metro Ford, Inc. responded

Our goal is to exceed your satisfaction each time we perform service for every customer, every time. We are sincerly sorry to hear that your expectations were not met. We continue to strive for the best possible customer service experience and would like the opportunity to speak with you to resolve any concerns you may have. As a Auto dealer and service provider i want to ensure you that you are very important to our success and your satisfaction is very important. If there is ever an issue like this or any other please let us know immediately so we can resolve it as quickly as we can. Thank you for your loyalty and your response to us concerning our department.

March 02, 2013

John in service is the reason we looked for a truck at Metro and no where else. He attention to serviceing our older fords, is what sold us on Metro. Curtis went above and beyond by driving the truck we f More

by JaniceFleet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Curtis Owen
January 02, 2013

Customer Service and Friendliness were exceptional. Andrew responded to each of our questions and needs. He was also very patient with us. Thank you, Andrew and Metro Ford! More

by Jimmm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Howland
September 27, 2012

I came here looking for my first car. The car I was wanting wasn't meant to be. They had showed me an even better car and I LOVE it!!!! I am very happy with my 2005 Ford Taurus. Thank you Metro Ford yo More

by christina.mulkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry Stotts, Emery Stone
September 05, 2012

Curtis has been our family car salesman through four vehicles. It is getting easier and easier to buy a car from him. He never forgets what you wanted in teh previous years and is always helpful in th More

by sherry.hayesjacks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Owen
August 29, 2012

The whole experience was very nice. My salesman, Brian, listened to what I needed and wanted and stuck to that. Everyone at the dealership that I came into contact with was very nice to work with and I ne More

by ginaducey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
August 29, 2012

This was the BEST car buying experience I have ever had, my sales man was awesome and so easy to work with! I will definatly be back to metro for my next car........I will definitely recommend metro Ford to More

by harmanh1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 29, 2012

My wife is interested in the new model Escape,I Knew it was time to trade in our old car,since we moved to Independence, Mo. I wanted to buy locally so I went to Metro Ford,was met by Barry as soon as I go More

by scruffy10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Hudson
August 25, 2012

Erich took his time with us when we came in. He found out our needs and our wants. He went the extra mile and didn't waste our time. I had just totaled my Explorer and we needed a vehicle. After visit More

by jimwanda
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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