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Metro Ford, Inc.

Independence, MO

5.0
582 Reviews
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2860 S Noland Rd.

Independence, MO

64055

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Showing 582 reviews

April 03, 2013

For my experience, my 1st large purchase on my own George, made sure I was taken care of. He worked for me and helped me get the best deal for my budget. George made sure he listen to what may needs w More

by ehill217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Indelicato
April 02, 2013

I have given this rating because of the wonderful service I received while purchasing my new Ford Fiesta. Everyone I worked with was very willing to provide me with assistance and I was very happy with my en More

by SR07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Fischer
April 01, 2013

I was looking to purchase a van and my father found the chevy I bought online. When I called to ask about it I was able to talk to a salesman right away. Franklin had that van ready and waiting for me when More

by vkgwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Franklin, Emery Stone
March 18, 2013

Going to Metro Ford was the best "dealer" experience I have ever had. I drove from over 100 miles away to purchase a truck from these car professionals. They got me right in, none of the " lo More

by ShannonChambers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 06, 2013

We purchased a new Ford Escape at Metro Ford in Independence, MO. This was our first purchase at Metro, however we have had our Fords serviced at Metro several times. Our experiance was great. Bill More

by pattycoats
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bechtel
March 05, 2013

The people I worked with were very knowledgeable and made me feel welcome from the time I arrived on the lot . They were so patient with me and made sure I knew everything about every car I test drove. Even More

by hcrobie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brent Davidson, Emery Stone, George Indelicato
March 05, 2013

I purchased a set of 4 mischlin tires which cost over a thousands dollars and when I picked up my vehicle the tires were dirty and my rims were left smugged and dirty. I think if I spend this kind of mon More

by greentn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David M. Moorhead
Mar 05, 2013 -

Metro Ford, Inc. responded

Our goal is to exceed your satisfaction each time we perform service for every customer, every time. We are sincerly sorry to hear that your expectations were not met. We continue to strive for the best possible customer service experience and would like the opportunity to speak with you to resolve any concerns you may have. As a Auto dealer and service provider i want to ensure you that you are very important to our success and your satisfaction is very important. If there is ever an issue like this or any other please let us know immediately so we can resolve it as quickly as we can. Thank you for your loyalty and your response to us concerning our department.

March 02, 2013

John in service is the reason we looked for a truck at Metro and no where else. He attention to serviceing our older fords, is what sold us on Metro. Curtis went above and beyond by driving the truck we f More

by JaniceFleet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Curtis Owen
January 02, 2013

Customer Service and Friendliness were exceptional. Andrew responded to each of our questions and needs. He was also very patient with us. Thank you, Andrew and Metro Ford! More

by Jimmm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Howland
September 27, 2012

I came here looking for my first car. The car I was wanting wasn't meant to be. They had showed me an even better car and I LOVE it!!!! I am very happy with my 2005 Ford Taurus. Thank you Metro Ford yo More

by christina.mulkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry Stotts, Emery Stone