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Metro Ford, Inc.
Independence, MO
601 Reviews
More Reasons to Buy at Metro Ford Independence
We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership.
Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors.
Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.
Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years.
Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities.
To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO.
No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 601 reviews
August 29, 2012
The whole experience was very nice. My salesman, Brian, listened to what I needed and wanted and stuck to that. Everyone at the dealership that I came into contact with was very nice to work with and I ne listened to what I needed and wanted and stuck to that. Everyone at the dealership that I came into contact with was very nice to work with and I never felt any pressue. I was also hapy with the fact that it did not take all night to purchase my car. Everyone was very aware of my time and respectful. More
by ginaducey
August 29, 2012
This was the BEST car buying experience I have ever had, my sales man was awesome and so easy to work with! I will definatly be back to metro for my next car........I will definitely recommend metro Ford to my sales man was awesome and so easy to work with! I will definatly be back to metro for my next car........I will definitely recommend metro Ford to any one I know looking to buy a car.....Brian Reavis was by far the best salesman I've ever felt with definitely a 5star rating!!!!!!! Thank you, Heather Harman More
by harmanh1979
August 29, 2012
My wife is interested in the new model Escape,I Knew it was time to trade in our old car,since we moved to Independence, Mo. I wanted to buy locally so I went to Metro Ford,was met by Barry as soon as I go was time to trade in our old car,since we moved to Independence, Mo. I wanted to buy locally so I went to Metro Ford,was met by Barry as soon as I got out of my car,very friendly and wanted to know how he could help. Barry asked what type of vehicle I was interested in,showed me one of the top line Escapes, and I also drove it,enjoyed it very much, while we were doing this my car was being looked at for trade in value. Barry thought I should bring my wife in to see the vehicle, we came back later that day and test drove it. My wife was very pleased, we left, I checked to other dealerships on pricing and was happy with Metro Ford,so we purchased a new Escape SEL from you folks,the reason why is because of pricing, where dealership is located from our home, word of mouth on how your dealership treats it's customers and service on their vehicles. More
by scruffy10
Employees Worked With
Barry Hudson
August 25, 2012
Erich took his time with us when we came in. He found out our needs and our wants. He went the extra mile and didn't waste our time. I had just totaled my Explorer and we needed a vehicle. After visit out our needs and our wants. He went the extra mile and didn't waste our time. I had just totaled my Explorer and we needed a vehicle. After visiting with us we ending up buying two vehicles. He didn't stop there. We have had to have one of them in the service center a couple of times with warranty work and each time he has showed interest in our problem and followed up with service and us. I don't feel like I know a salesman that I trust but I feel like now I have a friend who is my salesman. More
by jimwanda
Employees Worked With
August 23, 2012
Brent: went out of his way to see that my wife's car was in a safe operation with 4 new tires and a 4 wheel alignment. He also made sure that I understood what the tech did on the car. in a safe operation with 4 new tires and a 4 wheel alignment. He also made sure that I understood what the tech did on the car. More
by jkolsem
Employees Worked With
John Kolsem, Brent Davidson
August 19, 2012
George had great customer service skills. He was knowledgeable about the vehicle. He introduced me to the general manager, the customer service manager, the after market manager and the finance man knowledgeable about the vehicle. He introduced me to the general manager, the customer service manager, the after market manager and the finance manager. He went out of his way to make me feel welcome. He treated me with respect and was efficient with the paperwork process and helped me transfer all of my personal belongings out of my trade in vehicle and into my new purchase. He also helped me understand the snyc system and program my phone contacts. More
by jvysjy
Employees Worked With
George Indelicato
August 15, 2012
Contacted Curtis Owen via phone regarding a used truck at the dealership. Mr. Owen answered all my questions and we agreed upon a fair price for the vehicle. Traveled 637 miles to KC, Missouri. Mr. Owen pick the dealership. Mr. Owen answered all my questions and we agreed upon a fair price for the vehicle. Traveled 637 miles to KC, Missouri. Mr. Owen picked up me and my wife at a motel near airport saving us a $200.00 taxi ride to the dealership. Vehicle was exactly as described. Most excellent experience. Will certainly consider this dealership for future vehicle purchases. Love our new truck. More
by Fords4us
August 13, 2012
I had a good experience negotiating back and forth on the price of the automobile. Everyone was nice and friendly. Chris Bell was the salesman that we dealt with. He came outside to greet us. He was very ni price of the automobile. Everyone was nice and friendly. Chris Bell was the salesman that we dealt with. He came outside to greet us. He was very nice and polite. Very knowable of the Ford Edge that we ended up buying. He was instrumental in the decision we made in buying from Metro Ford. Great person to deal with. We would highly recommend him as the salesman to deal with to anyone buying a car from Metro Ford. More
by 1happy2customer
Employees Worked With
Chris bell
August 03, 2012
Bought a 2012 Ford Explorer Limited. Service was great, no gimmicks and super friendly customer service. Will definitely consider returning on my next auto purchase. no gimmicks and super friendly customer service. Will definitely consider returning on my next auto purchase. More
by hbuttercase
August 02, 2012
The reason I went there in the first place was the fact they wanted to look at my trade-in to see if they could offer what I was wanting. They came very close and with the extra Ford incentive was actually they wanted to look at my trade-in to see if they could offer what I was wanting. They came very close and with the extra Ford incentive was actually a little more. They didn't have the exact F150 I was looking for, which was very specific, and couldn't locate one either. I went with ordering one and when I went to pick it up it was in their showroom and it looked awesome. Several people were involved throughout the process and I can't say anything negative. They were friendly, stuck with the deal we made and got me out of there in good time. More
by volm1
