Erich Phillips

I have purchased several vehicles from Metro Ford. Erich Phillips is great! No pressure ever. The employes are always so friendly and helpful. When I walk in the dealership most employee know me and t Erich Phillips is great! No pressure ever. The employes are always so friendly and helpful. When I walk in the dealership most employee know me and treat me with respect and kindness. More

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Great experience. Wonderful salesman with tremendous knowledge about the cars, yet not pushy. Truly helped us find the right car at the right price!! Wonderful salesman with tremendous knowledge about the cars, yet not pushy. Truly helped us find the right car at the right price!! More

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The dealer is wonderful, everyone there is wonderful! I just don't really like my car! I just don't really like my car! More

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Erick Phillips has treatment us well for years. We made the mistake of buy a car elsewhere and ended up getting screwed with a bunch of add ones. Any time we buy a car from metro ford they always t We made the mistake of buy a car elsewhere and ended up getting screwed with a bunch of add ones. Any time we buy a car from metro ford they always treat us well and don't sell us anything we don't want. We will always buy from them. More

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Yes very much so and I have in the past and will in the future thank you for the experience future thank you for the experience More

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The process was smooth and fairly efficient. Sales staff was knowledgeable. The only negative was the selection of vehicles. Sales staff was knowledgeable. The only negative was the selection of vehicles. More

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I went to Eric at Metro Ford with a VERY specific request and a difficult budget. He searched for a month or two to find me the right vehicle. The extra effort was very appreciated. The sales process was fas and a difficult budget. He searched for a month or two to find me the right vehicle. The extra effort was very appreciated. The sales process was fast and smooth. They were able to meet me in my schedule even though it was probably inconvenient for them. Great dealership with great employees. I will definitely go back! More

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Price kept dropping on price and dealership would not honor that! A week after purchase the price dropped an additional $500 so I paid $1000 too much! I will not recommend or return honor that! A week after purchase the price dropped an additional $500 so I paid $1000 too much! I will not recommend or return More

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I have purchased vehicles from many different dealerships. Metro Ford was efficient and kept their word on every aspect of the purchase. dealerships. Metro Ford was efficient and kept their word on every aspect of the purchase. More

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So let me start out by saying I have worked in sales for the past 14 years and there is nothing worst than a salesman that sounds scripted, pushy and not genuine. I didn’t feel any of this at this dealers the past 14 years and there is nothing worst than a salesman that sounds scripted, pushy and not genuine. I didn’t feel any of this at this dealership. Nothing in the world better than having a conversation and the rep (I hate to say car salesman because it didn’t feel that way) hearing and listening to what you are looking for. Eric, a fellow veteran, was an absolute pleasure to work with and I will absolutely recommend him to friends and work with him again. He ensured we stayed in range of where I wanted my budget to be for my daughters first car, sat with her after everything was done and was thorough showing her how everything worked in the vehicle. I don’t want to leave out Paul who took care of finance and signing with me. Paul was professional, also genuine in our conversation and not pushy on add ons. I did get a 48k/4 year warranty with the purchase. Very happy with my experience and a big thank you to the team at Metro Ford. More

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