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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

January 08, 2023

They made everything easy and had a quick turnaround time for me to pickup my vehicle More

by rxpeter20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Dariano, Sara Wynne
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January 07, 2023

Metro heavily scratched the windshield, side windows, and every panel on my $75k truck.some of the scratches are down to fiberglass. Then they refused to fix it and called me a liar. I will never spend anoth More

by DV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Carach, Dave Dariano
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January 07, 2023

Car was dirty and not detailed. Interior had animal hair and cloth seats were dirty. Exterior was not washed. Sales person would not negotiate at all. More

by John
Recommend Dealer
No
Employees Worked With
Jennifer Gifford
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January 07, 2023

Very friendly service. Waiting was short. The recall was done efficiently. I would be back More

by Cathyrowe75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
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January 06, 2023

The service was quick. Virtually no waiting. The drive-inservice area was a plus as there were as no searching for a parking spot. More

by hanson3106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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January 06, 2023

Easy to work with . Knowledge Able,answered. All our questions.purchase twas done quickly and efficiently.Great people. More

by hpiquett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Dariano, Jonny Dariano, Roger Gordon
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January 05, 2023

Service appointment scheduling staff are courteous offering flexible availability. All staff are courteous, professional and provided quick service. More

by tstevens12166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gerry Dariano, Jay Ostrander, Rob Hitchcock, Cary Peek
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January 05, 2023

I would have my vehicle serviced there again. Customer service attendants we're very respectful and will to help. More

by Angie
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
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January 05, 2023

AJ at Metro Ford made everything easy. And Katie in their on-line sales department was friendly and helpful. They worked around my schedule and never felt pushy. More

by Casey H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Denton, Katie Skuse
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January 04, 2023

I was referred to this dealership by my insurance company for repairs to my Jeep Cherokee sunroof. Tyler, in the body shop department made this a wonderful experience. He was knowledgeable, approachable and More

by Nicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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