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Metro Ford
Schenectady, NY
4,751 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,751 reviews
August 12, 2022
Service was good tech called after vehicle check. Vehicle was completed and I was happy with price. Vehicle was completed and I was happy with price. More
by MBLAAUBOER
Verified Customer
Helpful August 12, 2022
That were grate from the time walked in till my truck was done fast timely done fast timely More
by FPOTTER3
Employees Worked With
August 11, 2022
I ordered a new Super Duty truck that took 8 months to build and deliver and then the cost was $2800 more than the sales agreement we signed. The dealer says it was not their fault Ford raised the MSRP. U build and deliver and then the cost was $2800 more than the sales agreement we signed. The dealer says it was not their fault Ford raised the MSRP. Unbelievable! Why sign an agreement? More
by BFIERRO
August 11, 2022
Troy at service - outstanding! Joe C worked on truck & did a great job. Thank you! Joe C worked on truck & did a great job. Thank you! More
by Krallen15
August 10, 2022
Great service in the business of selling cars. They get the best deal real quick! They get the best deal real quick! More
by EMMANUEL100COLON
Employees Worked With
August 10, 2022
Great service from the front desk and the cashier. The service was completed timely and correctly. The service was completed timely and correctly. More
by Tjsyr44
Employees Worked With
August 10, 2022
Excellent experience: treats customer with courtesy, explains how work will be performed, holds car until they are sure it will perform without any problems. Appreciated the excellent shuttle service: o explains how work will be performed, holds car until they are sure it will perform without any problems. Appreciated the excellent shuttle service: on time, dependable, courteous driver. More
by LILLIANTURNER
Employees Worked With
Matt, manager in shop.
August 10, 2022
Easy to work with, no “games” willing to work with what I brought to the table. brought to the table. More
by doreenbishop713
August 09, 2022
Ordered a Bronco Outer Banks with AJ and was very happy with the experience. Kept me in the loop despite being mid deployment and made pickup a breeze! with the experience. Kept me in the loop despite being mid deployment and made pickup a breeze! More
by JA
August 09, 2022
Always pleasant to deal with they make sure you get a loaner car when you bring your car in and always keep you updated and what's going on with your loaner car when you bring your car in and always keep you updated and what's going on with your More
by mm65900
