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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

May 05, 2021

The dealer Derlene was very pleasant,took her time with me and explain everything the truth,also told me if I have any questions later to give her a call she will gladly help me More

by cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
May 04, 2021

If I could have rated my experience higher I would have. Nicole Bellanger filled in for the sales person we were initially supposed to test drive with without hesitation. Which was very appreciated. At fir More

by NORPIERSON60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Nicole Bellanger
May 04, 2021

Easy to deal with...2nd purchase with AJ in one year...he’s been a pleasure to work with...First time Ford owner...very satisfied all around... More

by Romanuski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ, Bill Marincic
May 04, 2021

was a very pleasant easy transaction in the purchase of my new escape. Dan made it very simple and went over all the paperwork and all the information on how to use all the extras. More

by lucysmom392
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sawyer
May 04, 2021

Excellent quick service. Estimates came in less than what I anticipated too. Great first time experience. Will continue to service my Ford here. Absolutely loved how they made me a video of the service done More

by Natalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
May 04, 2021

Outstanding customer service and attention to everything. Impeccably clean and comfortable showroom with friendly staff. Bill Hearley is an excellent member of this team. I will always go to Bill for my car More

by CRK1080
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Marincic, Bill Hearley, Josh Sawyer
May 03, 2021

I really enjoyed my car buying experience at Metro Ford- what a helpful and personable staff. These folks with guide you through the process and keep your mind at ease. More

by JAKETMCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Lai, JT Tibbits, Jay Ostrander, Sara Wynne
May 03, 2021

Recall on my transit van. Dealt with Rob Everything was easy peasy and perfect. Drop off night before Said about a half a day. By 11 Rob called to say it was done. Open late enough for me to pick up afte More

by savannahswhisper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
May 03, 2021

Great service . They had my SUV done in a timely manor & did everything they could to Cater to my needs. Highly recommend & Gary is super helpful More

by Alexandriaopalka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano, Gary Askew, Cary Peek
May 03, 2021

Darlene was Fantastic! Made the purchase fun and easy! Her knowledge and insight along with “no pressure “ ease was comforting. Truly s great experience working with her! More

by DEBRAVALE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
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