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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

April 21, 2021

Metro always meets and exceeds my expectations I would recommend this place to anyone. They are very observant With any issues my truck may be having and bring them to my attention. More

by Tj2fanniff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Roger Gordon
April 21, 2021

Waited 1 hour 45 minutes for my NYS Inspection. Can’t prove, but I think the truck was done a half an hour after I dropped it off and they just forgot to come tell me. I was disappointed. More

by EGreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Gordon
April 21, 2021

They had my truck for two weeks, it went in for and oil leak, I got almost home check engine light came back on with the original problem More

by Gabriel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
April 20, 2021

From the moment I called and spoke with (Nancy). I was impressed. Then my wife and I came in and met Jenn, who is totally phenomenal!! Jenn LISTENED to every thing we said. She never deviated from what we More

by KWATSON011962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Camuglia, Nicole Bellanger, Jennifer Gifford
April 20, 2021

I've been a customer for 30yrs and 5 new vehicles 1- I've been a customer for 30yrs and 5 new vehicles 1- Mustang GT 4- F-150's Sales/Financial/Service/Mgt have all been very, very good to deal with More

by DWOHLGEMUTH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Dariano, Nicole Bellanger, Troy Hanlon
April 20, 2021

Hi I like fix it my car 4 new shocks sound good smooth .I forget change 4 rotation tires . Someday will change oil filter soon More

by THUNDERBALLS1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger, Troy Hanlon
April 20, 2021

I scheduled my 1st service for lof,tire rotation. Also replaced battery. The process took 2 .5 hrs. All charges dropped. Hopefully better experience next time More

by cbarth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Troy Hanlon
April 20, 2021

I made the appointment online for a recall on our vehicle, which was very simple. We dropped off the car the evening before and approximately 1030 the next day the service advisor called and said tha More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
April 19, 2021

Keep up the excellent service in selling cars/trucks, sales personnel service technicians an all your staff,professional 👏 in all that you do for your customers More

by DAVIDPRENDE68
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
April 19, 2021

I’m Satisfied with My New Car !Whatever issues ?I had They took care of it!I just had to wait awhile ,So They gave me a loaner✔️ More

by Sabrina Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
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