Metro Ford

Everyone was great. Can't say enough about the way I was treated. Would recommend metro ford anyone looking for a new or used vehicle. Darlene was a wonderful sales person. treated. Would recommend metro ford anyone looking for a new or used vehicle. Darlene was a wonderful sales person. More

My Metro Ford salesperson Bob Ruzzo has always given me exceptional service. I refer him to family and friends as well. He gets an A+ in my book! exceptional service. I refer him to family and friends as well. He gets an A+ in my book! More

Great Experience. Robbie Hitchcock made it simple and easy to get my vehicle serviced with limited wait time addressing all my needs! Much appreciated!! Thank you easy to get my vehicle serviced with limited wait time addressing all my needs! Much appreciated!! Thank you More

The service department needs improvement. Other dealerships great you at your car and are professional and courteous. While I did indicate I was leaving my car for my 10 o'clock appointment, I didn dealerships great you at your car and are professional and courteous. While I did indicate I was leaving my car for my 10 o'clock appointment, I didn't expect that it not even be taken in yet at 12 o'clock for a simple computer check. More

My salesman AJ Denton was knowledgeable and a pleasure to work with. The dealership is clean and staff of friendly. Only downside is I didn’t get a tour and introduction to the service and parts department. work with. The dealership is clean and staff of friendly. Only downside is I didn’t get a tour and introduction to the service and parts department. Otherwise great service. More

The oil change was fine but I asked to have them look at my sunroof because it made a noise and was quoted almost $2000 which sucks but it is what it is. I denied service at that point and they charged me $ my sunroof because it made a noise and was quoted almost $2000 which sucks but it is what it is. I denied service at that point and they charged me $130 to tell me that one of the rails on my sunroof was broken. I don’t think I will use metro ford service department in the future as this is not the first time I’ve had or wanted to dispute a bill. More

Considerate, complied to what needed to be done. Thank you for taking the extra time and effort for serving my vehicle in good professional manners. you for taking the extra time and effort for serving my vehicle in good professional manners. More

Tires were delivered a day late but service completed by end of the day. Could have a least cleaned the new white raised letters. Service has improved from years past. end of the day. Could have a least cleaned the new white raised letters. Service has improved from years past. More

Great customer service. The whole team was beyond easy to work with. Took 1 test drive, a couple text / signatures and I was driving off the lot with a new Explorer. work with. Took 1 test drive, a couple text / signatures and I was driving off the lot with a new Explorer. More

Very good service. Bill Hearley is great. An asset to your company. He goes the extra distance to assist in the service for both our cars your company. He goes the extra distance to assist in the service for both our cars More