Back

Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

Directions

By Type

Showing 5,076 reviews

March 24, 2021

Always great service from Gary and the Collision Dept. Gary went out of his way to accommodate us. Thank you for taking good care of us. More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Askew
March 24, 2021

Loved the truck, not a fan of the sales person. I felt like there was a lot of circular talk and I wanted the end price. Instead, fees kept coming out at pick up. Just tell me up front. Also had a CD play More

by JEREMYRUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicole Bellanger
March 24, 2021

Very competitive prices online and when we came in, they were very nice. Not harassing like some dealerships. Would recommend this place to friends and family. More

by YOUTHOF789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
March 24, 2021

WORST customer service i have EVER recieved. I couldnt believe the way the employees talked to me and not just one. The receptionist , the service manager nick and also the service employee troy. The serv More

by ASHNICOLE616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
nick service manager , Troy Hanlon, Jay Ostrander
March 24, 2021

I have worked with Nicole Bellanger on a few vehicles over the past couple of years. Fantastic service and attention to detail. Many options as far as Ford dealers locally, because of Nicole’s attention More

by Mike G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
March 24, 2021

I took a 2 hour ride north to look at a Pre-owned 2020 F-150 and wasn’t disappointed. Bob Ruzzo was excellent to deal with and made the trade-in and purchase process quick and easy. I will gladly come b More

by DMBERTRAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruzzo
March 23, 2021

Bill is an asset to your company. He is a first class salesman. Thanks for getting me into a great truck that fit within my budget. More

by Speedster292002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hearly
March 22, 2021

I am dealing with metro ford for about three years now because I bought two cars from them I think they provide excellent service everytime. More

by NAREN718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Troy Hanlon, Jay Ostrander
March 22, 2021

Recalls that were done on my 2018 F150 Got the truck in promptly and work was done in a timely manner. Would highly recommend your service department. More

by Wdorn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
March 20, 2021

Very easy and great service! Quick and painless! Nicole was great, answered all of our questions and got us the price we needed. Got us out and on our way very quickly! More

by ROBLISSA74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
...
314
...