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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

December 10, 2019

great service easy to deal with. took a little longer than expected but coolant leaks can be hard to track. everything was clean and neat upon return. like the fact More

by ggray_surveyor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
December 10, 2019

Great Jay is a great service dept employee. Goes the extra mile to help. He made a difficult Situation easy. Took time to explain the process. Always calls More

by PATADK46ER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Dariano, Michelle Hamel, Joe Shanks, Jay Ostrander
December 10, 2019

Great dealer Made buying a new car simple and fair. Excellent staff that cared about what I wanted . Made the complete process easy. Hope to but another one next More

by SCDOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum, Bill Marincic
December 10, 2019

Simply amazing Bill Hearley and the Metro Ford staff went above and beyond my needs to help ease the purchasing of my brand new 2020 Ford Edge SEL. Everyone of my co More

by JHEARLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hamel, Bill Hearley
December 10, 2019

2 hours for an oil change???? I've given up on this place. First appointment=way too busy. Would have had to wait a very long time. Rescheduled. Second appointment was assured it w More

by JOHNFINN99
Recommend Dealer
No
Employees Worked With
I don't know their names.
December 10, 2019

Very efficient. Finished service when they said they would. Complimentary oil change and they did not try to sell me anything I didn’t need like other dealers. More

by cfv311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
December 09, 2019

Drive shaft Did a great job finally. My first visit they couldn’t find anything wrong. I brought it back the next day and then they found the problem More

by SCH47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
December 08, 2019

Thank you Metro team Anthony and Bill made the purchase/lease as easy as walking thru the door...I enjoy my 2019 ford Ranger STX..THANK YOU for making it simple... More

by GATRCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio, Bill Marincic
December 08, 2019

29020 F-150 Tried to purchase a 2019 F-150 but none available to suit my needs. Dan Ketchum helped me through the process to order a 2020 Lariat as no books were More

by HUNTRDV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dariano, Michelle Hamel, Dan Ketchum, Gary Askew, Cary Peek
December 08, 2019

Service Your staff is always very helpful and respectful. I recommend you to everyone I know. I am glad I bought my car here and I am always satisfied with .y More

by CDRAPER58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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