
Metro Ford
Schenectady, NY
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Amazing and trustworthy team of professionals Metro is amazing! Dan was patient and informational, clear so I could understand everything! Dave & Jonny Dariano had me in a beautiful Ranger within Metro is amazing! Dan was patient and informational, clear so I could understand everything! Dave & Jonny Dariano had me in a beautiful Ranger within 48hrs! More
Walked in the front door and all staff was glued to i phones When i came in the store i looked around and couldnt tell who worked there and who was a customer. everyone was so into their cell phone games that m When i came in the store i looked around and couldnt tell who worked there and who was a customer. everyone was so into their cell phone games that my presence went unnoticed. i stood there for 10 seconds looked around and walked right out the door. EXTREMELY PROFESSIONAL More
Professional Service I always know my vehicle will be fixed with care and attention at this dealership. Very important as I drive an older Ford. Appreciate everyone! I always know my vehicle will be fixed with care and attention at this dealership. Very important as I drive an older Ford. Appreciate everyone! More
Best alignment here, all-around good service For alignments I only use the dealer. I strayed a couple of times to other places, results not right. Here it's always been spot on. Here all the serv For alignments I only use the dealer. I strayed a couple of times to other places, results not right. Here it's always been spot on. Here all the service I receive is top shelf. Of course it's dealer prices so gotta give four stars for pricing. No problem. One thing minor, but don't forget the paper floor mat. Overall 100% recommended. More
Another Ford. Great customer service. Very satisfied with Nicole's attentiveness to my priorities for a new vehicle. She spent the time to insure I got what I want Great customer service. Very satisfied with Nicole's attentiveness to my priorities for a new vehicle. She spent the time to insure I got what I wanted. More
Inaccurate information I purchased an automatic manual transmission 2016 Ford Focus. I was not familiar with the new technology that Ford came out with in 2012. My sales I purchased an automatic manual transmission 2016 Ford Focus. I was not familiar with the new technology that Ford came out with in 2012. My sales rep did not explain to me the difference between traditional automatic transmission or mention it. It would have saved me a trip to service center where I was given printable resources on the new technology which explained all the symptoms I was experiencing the day I picked up the vehicle . I thought for sure this was going to be a Lemon. Please educate sales rep to be able to highlight the difference between the two automatic transmissions because it gives the consumer honest information in order to make a informed decision when making such a large purchase. More
Great job Metro Ford I'd recommend this dealership to everyone. Great people, very professional & bend over backwards for the customer. They get things done. Thank you. I I'd recommend this dealership to everyone. Great people, very professional & bend over backwards for the customer. They get things done. Thank you. I would and will be back. More
Good experience like always Took longer than expected by I was a walk in and I did expect to wait some time. But Roger Gordon and his team made sure my vehicle was taken care of Took longer than expected by I was a walk in and I did expect to wait some time. But Roger Gordon and his team made sure my vehicle was taken care of properly and for that I greatly appreciate the service at Quick Lane. More
excellent service they provided fast service without any issues. felt like my vehicle was taken care of. was pleasantly surprised that my first oil change was free for they provided fast service without any issues. felt like my vehicle was taken care of. was pleasantly surprised that my first oil change was free for purchasing a new vehicle. More
Brake service Went in for brake service was told theres nothing wrong with them but yet they still squeal and smell like brakes are sticking wont be back for servic Went in for brake service was told theres nothing wrong with them but yet they still squeal and smell like brakes are sticking wont be back for service again or for another car More