Metro Ford

I was very pleased with the work that was done. The job that they did was Amazing The job that they did was Amazing More

Brought the vehicle in for a factory recall and rear brakes. The bluetooth device worked fine with Ford sync when we brought it in. Subsequently, did not work after the recent service. Received an aut brakes. The bluetooth device worked fine with Ford sync when we brought it in. Subsequently, did not work after the recent service. Received an autogenerated request for feedback from the General Manager. Filled out promptly and returned stating the aforementioned issue and copied his work email address. Have not received a reply. Received a request for feedback from Ford Corporate. Told Elena Ford (direct email) the same issue. No reply. Bought the vehicle from Metro brand new and we were content with staff and service. 2020 had an issue with the body shop that caused me to find someplace else for regular maintenance. Brought back recently primarily for the factory recall. Wish I hadn't. More

Everyone works together to make sure the customer is pampered and makes an awesome decision without any pressure. This is the second car I have bought from metro Ford in 12 months. Love them. pampered and makes an awesome decision without any pressure. This is the second car I have bought from metro Ford in 12 months. Love them. More

The folks at Metro Ford delivered! I wasn’t just interested in a new mustang, but expected respect, good communication and a sense that my business was valued. They provided all of the I wasn’t just interested in a new mustang, but expected respect, good communication and a sense that my business was valued. They provided all of the above and I am grateful. Thank you especially to Dan Cole Bill Marincic for a smooth transaction. More

I am treated like family here. They ensured that the vehicle service process was professional, friendly, and timely. They ensured that the vehicle service process was professional, friendly, and timely. More

Quoted $160 for air conditioning check. It ended up $450. Never got an estimate before moving forward. Never got ant estimates until phone call my bill was $1441...with other work included It ended up $450. Never got an estimate before moving forward. Never got ant estimates until phone call my bill was $1441...with other work included More

The wait was much better than previous visits. The team was friendly once they acknowledge me. The team was friendly once they acknowledge me. More

Great customer service and sales team. I want to thank Jose Diaz for his ability to put the deal together that once again as kept me a loyal customer with the purchase of my 8th Explorer f I want to thank Jose Diaz for his ability to put the deal together that once again as kept me a loyal customer with the purchase of my 8th Explorer from this dealership. See in again in 2 years More

I was so pleased with the service that Bob and Metro Ford gave us so much of their time to accommodate me and my son. I’m so happy with my 2017 Ford Escape and I’ll be driving it to Ft. Myers Florida soon to gave us so much of their time to accommodate me and my son. I’m so happy with my 2017 Ford Escape and I’ll be driving it to Ft. Myers Florida soon to its new home. More

The Ford guy I dealt with was very good. The issue was resolved professionally and promptly. The issue was resolved professionally and promptly. More