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Metro Ford
Schenectady, NY
4,763 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,763 reviews
April 30, 2023
Very friendly and helpful, was not trying to sell me something I wasn't looking for, told Robert what I wanted and he showed me what he had.great guy to deal with something I wasn't looking for, told Robert what I wanted and he showed me what he had.great guy to deal with More
by dafickeria@gmail.com
Verified CustomerEmployees Worked With
Robert Sangelo and James Tibbitts
Helpful April 30, 2023
As an 81 year old woman, I have been very dependent on interaction with service managers are the best. We have our 2012 Ford Fusion for 12 years. Mileage is 106,000. It is still “going strong”. Ju interaction with service managers are the best. We have our 2012 Ford Fusion for 12 years. Mileage is 106,000. It is still “going strong”. Just passed inspection. perfect shape. In all of 12 years only service was at METRO. every 3 to 5 thousand miles. More
by MARGMKELLYBRYANT
April 30, 2023
Ver prompt response and patient towards customer’s request. Offered kind gesture to customers when they ask them to provide some extra help. request. Offered kind gesture to customers when they ask them to provide some extra help. More
by SEUNGYEOPKOOK
Employees Worked With
April 29, 2023
AJ Denton was fantastic. Very responsive and professional. Overall great experience with minimal stress. Had the truck service recently, well done. Very responsive and professional. Overall great experience with minimal stress. Had the truck service recently, well done. More
by mpcozz
Employees Worked With
AJ Denton
April 29, 2023
Excellent and courteous service. I had help in finding what was just right for me I had help in finding what was just right for me More
by Alexandria
Employees Worked With
April 28, 2023
Everything went very smoothly… Nicole was very professional and informative. Financing was very easy do work with as well professional and informative. Financing was very easy do work with as well More
by JSQUIRES20
Employees Worked With
April 28, 2023
There were no surprises. The whole ordering process went smoothly and no unwanted things and unreasonable fees were added to pad the cost. The whole ordering process went smoothly and no unwanted things and unreasonable fees were added to pad the cost. More
by mga555
Employees Worked With
Robert Sangelo
April 28, 2023
Team was responsive and provided the facts necessary for me to make the most informed decision. me to make the most informed decision. More
by jt6814
Employees Worked With
April 28, 2023
couldn’t have been any better sevice was great. .Very satisfied troy was excellent and very helpful .Very satisfied troy was excellent and very helpful More
by jerry ob
