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Metro Ford of OKC
Oklahoma City, OK
2,577 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,577 reviews
August 28, 2021
This is the dealership to go to get lied to and cheated by. Those awesome free oil changes and warranties from the dealership make sure you read cause they aint free you pay for it. Make sure you have your by. Those awesome free oil changes and warranties from the dealership make sure you read cause they aint free you pay for it. Make sure you have your financial guy repeat the loan company you only want to use. Do not trust them having it written down in your deal cause they can change all that legally and not follow your wishes. Awesome place eh? Also when they say they will take care of it and call you back. What a joke took several calls and I still ended up getting screwed. I now have a brand new car from Metro Ford of Okc.. Whata deal. More
by WBALTRUSH
Employees Worked With
Other Employees :
Giovanni Young, Michael Wilkerson, Patrick Watson
August 27, 2021
Very professional and friendly staff. You can tell they they take pride in what they do and care about the customer more than just selling a product. This will be the dealership that gets my business from they take pride in what they do and care about the customer more than just selling a product. This will be the dealership that gets my business from here on out. More
by blake.blackwell
Verified CustomerEmployees Worked With
August 25, 2021
Chris Derric was probably one of the best car salesman that our family has worked with. It wasn't the typical high pressure experience, it actually felt like he was working for us. 100% recommend. that our family has worked with. It wasn't the typical high pressure experience, it actually felt like he was working for us. 100% recommend. More
by mcf_sctt
Employees Worked With
August 25, 2021
unnecessary repairs done before the actual problem was addressed. Being texted is fine but when you want to talk to the person it is difficult to get a hold of them. addressed. Being texted is fine but when you want to talk to the person it is difficult to get a hold of them. More
by shereena.m
Employees Worked With
Cecily Munn
August 25, 2021
Staff was very friendly and courteous. My issue was I brought my truck in for an oil change as part of the free oil changes for life when I bought the truck. I waited 2.5 hours for an oil change because brought my truck in for an oil change as part of the free oil changes for life when I bought the truck. I waited 2.5 hours for an oil change because they didn’t have any Mobile1 oil in stock, despite me having an appointment and stating the oil I wanted at the time I made the appointment. That was frustrating because I had a busy schedule that day. If it wasn’t for that I would have given them 5 stars. More
by m_johnston28
August 24, 2021
Put different oil then I normally use, said that nothing came up in there system yet any other dealers I have went to it Hello anybody my info didn’t matter if it was a new location or not & also didn’t tip came up in there system yet any other dealers I have went to it Hello anybody my info didn’t matter if it was a new location or not & also didn’t tip off any fluids More
by gwen.c092
Employees Worked With
Don’t remember the lady’s name
August 23, 2021
JR was a very friendly and knowledgeable sales person. He easily connects with the person he is talking with and has a talent for "sales" and isn't the "stereotypical" sales person. I had no idea the He easily connects with the person he is talking with and has a talent for "sales" and isn't the "stereotypical" sales person. I had no idea the quality and number of automobiles for sale that Metro Ford has as well as being a Roush dealer (also other custom options with regard to the "truck" series). The person (Mark Wilkerson) in the finance department was just as personable and connects easily with the customer to find the best financing possible. Mark made the the purchase and financing go a smoothly as possible The JR and Mark stayed past "closing time" to complete the sale of the vehicle I was purchasing. All in all Metro Ford was a pleasant surprise as all the folks I interacted with were "customer" focused and more than accommodating. More
by PATRICKHALL9636
Employees Worked With
Michael Wilkerson, J R Lonelodge
August 23, 2021
Chris was wonderful and helped us get exactly what we wanted! His knowledge of vehicles made it an easy decision to choose our new truck! wanted! His knowledge of vehicles made it an easy decision to choose our new truck! More
by Shannon
August 22, 2021
Well, first they did extra services that I didn’t want or ask for. I have metro service agreement and they were only supposed to do what was covered by that. Then I had a recall on my Roush truck. I have own ask for. I have metro service agreement and they were only supposed to do what was covered by that. Then I had a recall on my Roush truck. I have owned multiple Roush vehicles and this dealership is just not up to par as say, five star Ford in Dallas. They made a copy first time I came in and told me we could get that fixed when I came in for my first oil change. Well when I came in the first person said no problem. When I picked up my truck they did stuff I didn’t ask for like a fuel treatment but didn’t fix the recall part. The lady that helped me at the end was very frustrated being this all just fell in her lap and she didn’t know what was going on. She made a copy and told me she would call me. It’s been two weeks now and I still haven’t heard back from her. This dealership and service dept has been a let down!!! More
by jeffstroberg
Employees Worked With
