
Metro Ford of OKC
Oklahoma City, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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We were having trouble with a new car we purchased. They fixed everything right away. I’m so happy we chose to do business at metro Ford. fixed everything right away. I’m so happy we chose to do business at metro Ford. More
Always great customer service for automotive repairs and maintenance! Justin Payne, Jack and Richard always go above and beyond for their customers. Great work and time efficient maintenance! Justin Payne, Jack and Richard always go above and beyond for their customers. Great work and time efficient More
The salesman was not very helpful after the sale always tried to put the situation of responsibility off on others when it came to the we owes on the new truck not very knowledgeable when it comes to the o tried to put the situation of responsibility off on others when it came to the we owes on the new truck not very knowledgeable when it comes to the other services or repair service that y’all offer. If you’re gonna sale vehicle’s you should now all about the body shop auto mechanics - detailing and be better organized More
Salesman Brian was great, very knowledgeable about the vehicle, patient and worked with us through even issue or question. Gabe in finance was very helpful and made finance stuff more understandable. vehicle, patient and worked with us through even issue or question. Gabe in finance was very helpful and made finance stuff more understandable. More
This people screwed me over big time! Traded my car in April but didn't get my title until June 1st. Metro Ford realizes that it was their fault for the delay and flat out told me that they are not reimbu April but didn't get my title until June 1st. Metro Ford realizes that it was their fault for the delay and flat out told me that they are not reimbursing me because I had until the 13th to register the vehicle. How was I supposed to know that if I did not get my tile until June 1st! Totally a sleaze ball move let alone unprofessional and tactless. Will NEVER recommend this dealership EVER again! More
Service advisor was excellent. Service was performed quickly and efficiently. Parts had to be ordered for repair and Courtney helped to get them in quickly. quickly and efficiently. Parts had to be ordered for repair and Courtney helped to get them in quickly. More
Fine salesman, but didn’t receive my title paperwork until 2 days before having to pay penalties. Called on a Monday to hear it was sent, called back Friday to find out that was a lie and it was actuall until 2 days before having to pay penalties. Called on a Monday to hear it was sent, called back Friday to find out that was a lie and it was actually just sent the previous day so it was sent leaving me only 5 days to receive the mail and register car. More
Don’t honor recalls , then they tried to over charge me on a part that’s on recall with my same year, make, and model. on a part that’s on recall with my same year, make, and model. More
I had a great experience from start to finish my salesman Johnny was very helpful throughout the entire process and has followed up with me after the sale to make sure I was satisfied with their service he w Johnny was very helpful throughout the entire process and has followed up with me after the sale to make sure I was satisfied with their service he went above and beyond More
Excellent customer service to say the least. They worked with me on my time schedule. They were great at responding to me any time I needed. Also awesome work, car runs like new. with me on my time schedule. They were great at responding to me any time I needed. Also awesome work, car runs like new. More