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Metro Ford of OKC

Oklahoma City, OK

4.6
2,583 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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2800 West I 44 Service Road

Oklahoma City, OK

73112

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Showing 2,583 reviews

June 25, 2021

Metro Ford Service Center has all the categories covered, Friendy, Courteous Staff, Open Communication, and great technicians, a model service department here in OKC. I recently had to change dealerships for More

by gagnew68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Stout , Courtney Lester
June 25, 2021

All the guys in service department are very helpful. From the time you get on service drive the advisor is right there to take care if you. Metro Ford has a great team!! Thank you all. This includes t More

by Cosmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melody , Lois Quintero, Courtney Lester, Christopher Rutledge
June 25, 2021

They helped me when most didn't. It was fast, efficient and straightforward with me about my options and put me in a better situation than I thought I could get. Here's to hopefully a good, long relationsh More

by hydrospecial
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Madison Black, Jason Hollingsworth, Michael Wilkerson
June 25, 2021

Chris Derrick at Metro Ford was quick and easy to work with. More

by mDk10816
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Tucker
June 24, 2021

Metro Ford reached out to me about a recall that was out on my transmission and offered to set up an appointment with a loaner truck to cover me for two days. Staff were courteous and had my truck back to m More

by nejacz12
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Ybarra
June 24, 2021

This is the second vehicle we purchased from metro ford in okc with in a 2 week period best customer service ! If your in the market gonsee metro ford of okc and ask for johnny mahsetky had such a great ex More

by Kim blackstar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mahsetky, Michael Wilkerson
June 23, 2021

Worst dealership I’ve ever dealt with. From the service department to the general managers. My brakes clearly needed servicing, and they wouldn’t even perform a diagnostic as they just kept saying my brake More

by DissapointedCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Denise Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Lester, Christopher Rutledge, Daniel Ybarra
Jul 02, 2021 -

Metro Ford of OKC responded

Hello, we appreciate your feedback. These reviews are taken very seriously to ensure that we uphold our high standard of service. At our dealership, we strive to make sure every customer leaves happy. I truly am sorry for the experience you had and it’s our hope that you do give us another call at (405) 766-7814 so we can discuss the issue and hopefully resolve it.

June 23, 2021

Service is always great! Metro Ford promised to take care of several IOU's after my purchase, and those promises were delivered. Love my new bed liner! I highly recommend Metro Ford of OKC. Thank you More

by Janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Mahsetky
June 23, 2021

Someone quoted the wrong price for 4 tires. Denise worked with metoo make it right. I appreciate how she worked with me. my husband wasn't happy about the mistake. It was quoted and in writing. In More

by RJHAMILTON
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2021

Worst buying experience yet.I just transfers here from Alaska and bought a vehicle from them and not once was told about the tags fees that was a surprise two weeks later. Internet pricing was inaccurate. More

by Canthold22
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trisdyn Watson, Sean Miller
Jul 02, 2021 -

Metro Ford of OKC responded

Hello, your happiness is our number one priority, and this is not the standard we strive for. I apologize for the confusion and thank you for taking the time to give us your feedback. If you have any more information regarding this issue please do not hesitate to call us at (405) 766-7814.

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