Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Ford of OKC
Oklahoma City, OK
2,586 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,586 reviews
April 16, 2021
Thanks you for the help. Everyone I worked with did a great job and waiting was at a minimum. Glad to do business at your dealership. great job and waiting was at a minimum. Glad to do business at your dealership. More
by RYANHINTERGARDT
Verified Customer
April 16, 2021
i drove up and was met by Jason and he greeted me i drove up and was met by Jason and he greeted me and i already new basicly which pickup i wanted and he went and got it and we took a test driv i drove up and was met by Jason and he greeted me and i already new basicly which pickup i wanted and he went and got it and we took a test drive and he explained all the features the truck had and was very through. We talked numbers and got manager approval and i bought the truck. Sean in finance was very friendly and nice. The whole experience went very smoothly. More
by CBERRY3
April 16, 2021
Great buying experience again. Second time for us to buy a vehicle from Metro Ford and our salesman Charles, and it won’t be the last. a vehicle from Metro Ford and our salesman Charles, and it won’t be the last. More
by GT4MAN99
Employees Worked With
David Blakeney, Charles Waddle, Patrick Watson
April 15, 2021
I worked with a great salesman. The sale went very fast. Thank you guys for treating me so well👍 PS I love my car!!!!! Thanks especially Jason you are the best! Thank you guys for treating me so well👍 PS I love my car!!!!! Thanks especially Jason you are the best! More
by CONNIECOWLEY123
Employees Worked With
David Blakeney, Jason Hollingsworth, Cody Crelia, Patrick Watson
April 15, 2021
Denise was excellent. She was very proficient in getting me "checked in", and following up with me as the service progressed. She explained the services being rendered to me in detail and pointed out areas me "checked in", and following up with me as the service progressed. She explained the services being rendered to me in detail and pointed out areas of concern. Overall, I rank her a "six" if that is possible. More
by terrylwood1956
Employees Worked With
Denise
April 15, 2021
Nice people and easy to talk to the worksVery good on Nice people and easy to talk to the works Very good on finishing up the work when they say they will be done with your vehicle Nice people and easy to talk to the works Very good on finishing up the work when they say they will be done with your vehicle More
by DUCK.OWENS
Employees Worked With
Other Employees :
Jim Arnold, Richard Unrein, Kevin Steffensen, Lois Quintero, Courtney Lester, Christopher Rutledge, Daniel Ybarra
April 15, 2021
Very unorganized. Lost my vehicle for over 4 1/2 hours when I had to towed to them. No one checked it. It just sat somewhere until my agent Courtney asked why I haven’t brought my truck down when I sent i when I had to towed to them. No one checked it. It just sat somewhere until my agent Courtney asked why I haven’t brought my truck down when I sent it there at Noon. When I went to get a loaner @ the dealership they couldn’t even find the keys for the loaner so I Had to take one that was not even cleaned out, dirty not sanitized and had broken parts on it. (Still even had someone’s hat and belongings they must have forgotten. After it sitting there for almost 3 days finally I got a hold of Courtney and she said they can’t figure out how to start it (yeah, that’s why I towed it to them) then was ask if they could have permission to do a diagnostic test on it?!?! (How else are they going to figure out the problem) the Mechanic that supposedly had 40 years experience sat there and turn the key so much trying to make it start that it killed my battery so I had to wait another day for them to charge it. They also said there was a recall on the NAV and they would upgrade it. Picked it up unwashed (maybe only Range Rover returns ur vehicle clean) went to the grocery store backed in and when I got Home I immediately saw damage to the back and bumper. The license plate light the covering in the bulb was broken and bumper scuffed. The service advisor tried to tell me it must’ve happened at the store even though I backed it in. I tried twice to get a hold of the service manager Jim. The main number the lady said she couldn’t find back in the service area so I asked if they could have him call me back at his earliest convenience. The next day I get a TEXT from my service agent Courtney saying what’s wrong with your truck now Crystal? Are you serious she couldn’t call me.? I called her back and asked to please speak to the service manager she put me on hold to find him 15 minutes later she clicks back and says she’s been so busy answering phone she haven’t had a chance find him. I finally got so tired of getting the runaround and no response. I drove down there and within two seconds of walking in the door the service manager Jim greeted me. He allowed me to voice my concerns , looked at my vehicle and I explained everything that happened. I told him I’ve never had such a horrible experience from a dealership. So unorganized, so unprofessional, and so lazy. Jim the service Manager on the other hand. Was extremely professional, cared about my concerns, took them seriously and Is going to take care of my truck when I bring it back. If it wasn’t for the fact that I absolutely love my Ford RaptorSVT and the amazing service manager Jim at Metro Ford OKC. I would got gotten rid of my Ford just to not have to deal with the dealership again. The Metro Ford from OKC dealership would of lost me as a customer and probably as a Ford owner if it wasn’t for the service manager Jim If u take ur vehicle there I highly recommend u deal with Jim. If you want things done right. More
by PARISENTERTAINMENTAZ
Employees Worked With
Jim Arnold, Courtney Lester
April 14, 2021
Your staff worked with us and we appreciated that since we live about 2 hours away. They accommodated us and took time to listen to what we needed. we live about 2 hours away. They accommodated us and took time to listen to what we needed. More
by RSAUNDERS39
Employees Worked With
David Blakeney, Michael Wilkerson, Brian Moore
April 14, 2021
I went in to the dealership just to check out some pricing of the 2020 ford explorers, with no intention of purchasing one that day, but sure enough we ended up trading in our 2017 explorer for a bran pricing of the 2020 ford explorers, with no intention of purchasing one that day, but sure enough we ended up trading in our 2017 explorer for a brand NEW 2021 Explorer XLT Sport Appearance Package! Salesmans were very good people and gave great service! I have bought 2 Explorers from them because from my experience both times they had exactly what we were looking for in an Explorer XLT models and for a Great Price! Couldn't pass it up! I would definitely shop there again!! And I do recommend checking out Metro Ford of OKC! More
by Mardi
April 14, 2021
I came in to just look at the truck. And they really worked with me and tried to get me the best deal they could. And to me that means a lot. Considering most dealerships would just pass you over if you worked with me and tried to get me the best deal they could. And to me that means a lot. Considering most dealerships would just pass you over if you didn’t say yes immediately. I’ll definitely be buying cars from metro Ford again. More
by thunderstruck94
